Manage and grow relationships with national multifamily customers, coordinate internal teams to resolve issues, expand partnerships, provide account updates, and support proposals and presentations while tracking market trends.
Our Opportunity:
This role requires you to maintain and expand relationships with our national customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will work alongside our sales leadership team in utilizing a 'bottom-up' approach, complementing the leadership team's 'top-down' strategy.
What you'll do:
- Actively manage and nurture relationships with existing national customers, ensuring their needs and expectations are met in a timely and professional manner.
- Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization.
- Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions.
- Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements.
- Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks.
- Conduct regular check-ins and provide routine updates to current clients about our services.
- Participate in the development of proposals and presentations for existing clients.
- Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies.
What you'll need:
- Proven experience as an Account Executive or similar role in sales or account management.
- Experience working within the multifamily industry.
- Excellent communication, negotiation, and relationship-building skills.
- Strong understanding of customer requirements and market trends.
- Ability to work independently, manage large, diverse customer portfolios, and prioritize tasks effectively.
- Ability to travel as required to meet clients or attend industry events.
What we'll deliver on:
- Flexible work schedule with eligibility to work remotely
- Unlimited vacation
- Comprehensive compensation as well as benefits package
At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by la
Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents.
Getting a package—whether it’s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.
So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.
Similar Jobs
Fintech
Originate residential mortgages nationwide by analyzing applicants' finances, credit, and property valuations; recommend suitable mortgage products; consult customers to meet financial goals; manage leads to meet conversion targets; and build relationships with real estate agent partners.
.png)
Software
Own full sales cycle for national owners, developers, and retailers: acquire new enterprise logos, expand multi-site programs, convert pilots to portfolio-wide partnerships, build ROI-backed business cases, coordinate cross-functional teams, maintain pipeline and forecasting, and support on-site rollouts and customer engagements.
Hardware • Healthtech • Internet of Things • Social Impact • Software • Manufacturing
Drive revenue within national and enterprise accounts by prospecting, qualifying, and closing decentralized purchasing opportunities. Manage full sales cycle, build relationships with decision-makers, deliver product demos, maintain pipeline/forecasts in CRM, and collaborate with SDRs, marketing, and customer success to meet revenue targets.
Top Skills:
Salesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
