Easy Apply
Easy Apply
Similar Jobs at SoFi
Fintech • Mobile • Software • Financial Services
Manage the mortgage processing team to ensure loans are processed efficiently, while training and ensuring compliance with guidelines. Handle escalations and support team dynamics.
Top Skills:
Automated Underwriting SystemsEncompass
Fintech • Mobile • Software • Financial Services
The SEC Reporting Manager leads SEC compliance, preparing quarterly and annual reports, ensuring adherence to US GAAP and regulations, and optimizing financial reporting processes.
Top Skills:
Sec RegulationsUs GaapWorkiva
Fintech • Mobile • Software • Financial Services
The Senior Associate in Business Operations supports strategic planning and cross-functional projects for SoFi's Crypto team, focusing on data analysis and process optimization.
Top Skills:
Google SuiteMS OfficePythonSQLTableau
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Home Loan Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process.
What you’ll do:
- Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
- Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods.
- Maintain a progressing pipeline of Conventional, FHA and VA loans.
- Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
- Maintain and adapt to the changing mortgage guidelines.
- Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing.
- Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
- Adapt easily to change and provide interdepartmental support.
- Strive to exceed productivity expectations and standards.
- Set appropriate expectations and point of contact with realtors and other referral sources.
- Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).
- Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.
What you’ll need:
- 2 years of mortgage processing industry experience preferred
- Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines
- Ability to maintain a pipeline of 30+ loans of mixed variety
- Excellent oral and written communication skills
- Works well under time constraints and a constantly changing environment
- Has to have a team mentality and work well as a member of a group
- Eagerness to delight clients throughout the process and drive overall experiences
- Knowledge of Encompass LOS
- Experience with Day One Certainty Validations, HomeReady, and HomePath products
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
