Mobility Business Analyst - Tietoevry Create (m/f/d)

Mentormate, part of Tietoevry Create, is looking for a highly skilled and motivated Mobility Business Analyst, a professional who will join a project within a Telecom Team for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe!

• Grow your expertise through interacting with A-level mobile carriers from all over the world
• Get your hands on the vast network with on land, underwater, and space points of presence
• Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth

Tietoуvry-BICS team has been growing since 2010… and we are looking forward to growing with you!

Key Responsibilities:

• Analyse Mobility business operations to monitor performance and identify trends.
• Develop and maintain monthly dashboards covering wholesale revenue, costs, suppliers, customers, and regional performance.
• Monitor daily traffic variations of key Mobility customers and trigger appropriate actions.
• Collect and prepare data for dispute resolution and management.
• Create and manage accrual files to support financial billing for non-automated processes (mainly roaming).
• Maintain and enrich the network coverage database (e.g., barring lists).
• Support budget creation and updates based on real traffic patterns, including forecasting and recommendations.
• Create and update pricing templates to reflect new services, costs, technologies, and evolutions.
• Collaborate with development teams to automate operational processes and reporting.
• Build Excel-based pricing tools when automation is not available.

Required Skills & Qualifications:

• Education: Bachelor’s degree in business, Finance, Engineering, or related field.
• Experience: Minimum 3 years in a support function within Marketing, Sales, or Finance.
• Technical Skills:
  • Advanced Excel skills (including macros development).
  • Strong proficiency in Microsoft Office (Excel, PowerPoint).
• Analytical Skills:
  • Ability to simplify complex datasets.
  • Structured thinking and attention to detail.
  • Comfortable working with large volumes of data.
• Soft Skills:
  • Excellent communication skills (oral and written).
  • Fluent in English.
  • Strong planning and prioritization abilities.

• Proactive, solution-oriented, with a “can-do” attitude and initiative to recommend improvements, resilient in the face of challenges.

Mindset: 

• Growth Mindset: Eager to learn, adapt, and continuously improve negotiation strategies and outcomes  
• Accountability: Takes ownership of deliverables and follows through on commitments 
• Collaborative Spirit: Easy to work with, respectful, and able to build trust across cultures and teams  
• Professionalism: Maintains a high standard of integrity, discretion, and customer focus in all interactions 

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)