The Mid-Office Operations Manager oversees trade reconciliation, settlement accuracy, and the full trade lifecycle, while mentoring junior analysts and fostering operational excellence.
The Middle Office Team at IMC is seeking a Mid-Office Operations Manager; in this dynamic role, you'll drive trade reconciliation and settlement accuracy, swiftly resolve discrepancies, and ensure seamless trade flow across platforms in collaboration with trading and IT teams. As a senior member of the team, you'll serve as a subject matter expert and lead by example; mentoring junior analysts, sharing institutional knowledge, and setting the standard for operational excellence. You'll play a critical part in overseeing the full trade lifecycle, managing accounts, and calculating P&L, all while fostering a culture of continuous improvement and automation in a fast-paced environment.
Key Accountabilities
Knowledge & Skill Requirements
Key Accountabilities
- Perform detailed intraday and next-day trade reconciliation, ensuring accuracy and timeliness across all activity
- Calculate and reconcile daily P&L; manage monthly invoice reconciliation with exchanges, clearing firms, and other counterparties
- Identify, escalate, and resolve daily trade and settlement breaks; conduct thorough root cause analysis and drive timely corrections at the clearing firm level
- Own the full understanding of the trade lifecycle, from execution through final settlement, including all associated fees and regulatory considerations
- Serve as an escalation point for complex operational inquiries related to trade flow, data integrity, and settlement issues
- Act as a subject matter expert and go-to resource for the team, providing guidance and direction on non-standard or high-priority situations
- Mentor junior analysts, providing ongoing coaching, knowledge transfer, and performance support to foster a high-performing team culture
- Liaise between clearing firms and trading operations; oversee the execution of position, trade, and cash transfers
- Engage regularly with Risk, Compliance, Finance, and Legal teams to ensure alignment on critical operational, regulatory, and risk-related matters
- Drive cross-departmental initiatives to develop solutions that improve quality, efficiency, and scalability across support functions
- Monitor high-level account balances and margin/collateral requirements in conjunction with the Risk team
- Manage and analyze large, complex datasets; develop ad hoc and recurring reports to support operational and business needs
- Champion an automation-first mindset, proactively identifying inefficiencies and leading initiatives to streamline and improve processes
- Quickly assess and adopt new tools, procedures, and structures, continuously evaluating opportunities for operational enhancement
Knowledge & Skill Requirements
- Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative field (B.S. preferred)
- 8+ years of experience in financial markets or a trading environment, with demonstrated growth in scope and responsibility
- Extensive prior experience working directly with trading, front office, and/or technology groups is a plus
- Advanced proficiency in Microsoft Excel and the broader MS Office suite
- Technical skills in one or more data tools or programming languages, including but not limited to SQL Server, VBA, Power Query, Python, QlikSense, or PowerBI
- Series 99 or 7 required, or a willingness to work towards obtaining within first year of employment
- Exceptional communication and stakeholder management skills, with the ability to engage effectively across all levels
- Proven ability to lead, mentor, and develop junior team members in a collaborative environment
- Strong ability to gather, synthesize, and communicate complex business requirements in a clear and concise manner
- Demonstrated track record of building and sustaining productive relationships with internal teams and external counterparties
- Meticulous attention to detail with strong organizational and prioritization capabilities
- Substantial analytical and structured problem-solving skills, with the ability to identify root causes and implement durable solutions
- Proven bias for action; able to set priorities, take charge, and execute with urgency in a high-pressure, fast-paced environment
- Highly adaptable, with the ability to manage multiple competing priorities, stakeholders, and deadlines simultaneously
- Self-motivated and proactive, with a continuous improvement mindset and the initiative to drive change without being directed
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