Mid-Market Senior Account Executive

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

Senior Account Executive, Mid-Market – New York

This role owns the full sales cycle for a defined Mid-Market territory in the US — net-new acquisition, land-and-expand motions, and complex multi-stakeholder deals that require real credibility across Finance, IT, Operations and the C-suite. Mews is gaining ground in a hospitality technology market that's still replacing legacy infrastructure, and the US Mid-Market segment is where the next meaningful growth chapter gets written.

You'll generate your own pipeline — roughly 70% outbound — manage eight to ten in-flight opportunities at any point, and close two to four deals a month. Average contract values sit between 5K and 10K+ MRR, with a sales cycle of around six months. That means your work requires both sprint-level execution and the patience to shepherd complex deals over time.

The opportunity sits at the intersection of genuine market need and a product that can credibly displace the systems hotels have lived with for decades. You'll work with a team that takes forecasting seriously, runs real deal reviews, and expects the same discipline from every member.

What you would do

• Own a defined territory of hotel groups across the US Mid-Market (3–25 properties) and run account-based outbound plays to generate net-new pipeline
• Manage 8–10 progressed opportunities at any time, maintaining 70%+ outbound-sourced pipeline and forecast accuracy across a roughly six-month sales cycle
• Run multi-threaded pursuits that align GMs, IT, Finance, Operations and C-suite stakeholders on the Mews value case
• Partner with Customer Success to identify expansion triggers and convert pilots into multi-property rollouts
• Build rigorous forecasts, win/loss reviews, and pipeline health assessments that inform GTM planning
• Represent Mews at key hospitality industry events to build pipeline and market presence

What you would bring

• A track record of closing multiple 5K+ MRR contracts per quarter in a scale-up SaaS environment, with a consistently strong win rate
• 5+ years in B2B SaaS sales, with direct ownership of net-new business 
• Experience navigating four to eight stakeholders per deal and closing complex, multi-property contracts
• Fluency in pipeline metrics — forecasting, conversion funnels, segmentation, and data-informed storytelling
• A demonstrated ability to build your own pipeline through outbound: designing cadences that create opportunities rather than waiting for inbound volume
• Deep hospitality SaaS knowledge 
• Fluent English
• You already use AI as a real part of your workflow — for pipeline work, account research, or deal preparation — not as a novelty 

Nice to have

• Existing hospitality network
• You already use AI as a real part of your workflow — for pipeline work, account research, or deal preparation — not as a novelty

Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.

This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.

If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.

Our success is powered by our incredible people, supported by benefits that help them thrive.

No matter where you’re based, you’ll enjoy:

• Unlimited paid holiday (yes, really)
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working

You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.

We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

• High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
• Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
• We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
• AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.

If there's anything we can do to support you during the application process, let us know.

We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.