As a Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Assist with or lead discovery with customers to uncover business needs, technical challenges, and the map the two together
- Deliver tailored product and technical presentations with potential clients
- Help clients evaluate the platform and assist when they run into roadblocks.
- Own technical engagement with customers during the trial phase. This entails communicating datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- Someone with a minimum of 2.5 years experience in a Sales Engineering role
- Previous Observability experience and a strong background and understanding of technical infrastructure, cloud environment, and security
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
- Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Datadog’s offering
- Able to work with all levels of clients from SREs/Developers up to Executives in communicating technical and business value and differentiators
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Experience supporting the development and presentation of business cases, ROI models, and value frameworks
- A proven track record of engaging in large ($100k+ ACV), complex deals (ie. multiple teams, applications & stakeholders, champion building, competitive bake-offs/replacements) requiring strategic execution
- Experience selling to both net new and current customers
- Able to sit up to 4 hours, and traveling to and from client sites
- Able to travel via auto, train or air up to 25% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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Datadog Boston, Massachusetts, USA Office
We are located steps away from Post Office Square. When we aren't eating locally catered lunches, food trucks & other restaurants are easily accessible!
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