Microsoft Dynamics 365 Sales Development Representative

Ludia Consulting is one of the fastest growing and innovative consulting firms in Microsoft Dynamics Finance & Supply Chain, Customer Engagement and Power Platform. We are looking for a team member that is committed to helping others and their communities while also growing professionally as part of our Ludia family.

We are not just a traditional organization; we are driven to help our partners and clients while delivering value every day. Our team members are also encouraged to grow by sharing their knowledge and experience through a multitude of community driven channels including local non-profit organizations.

The Role

The Microsoft Dynamics 365 Sales Development Representative plays a critical role in expanding and deepening relationships with organizations that have already implemented or are actively using the Dynamics 365 product suite.

This role is consultative and solution-focused, centered on guiding prospects and customers through the Dynamics 365 portfolio, articulating Ludia’s differentiators, and uncovering business pain points that drive incremental value, optimization, and transformation.

You will work closely with Microsoft sellers, Ludia delivery leaders, and solution architects to help customers understand what’s possible next in their Dynamics 365 journey.

Key Responsibilities:

Installed Base & Account Growth

• Engage Dynamics 365 customers who are live, partially deployed, or underutilizing the platform.
• Identify opportunities for optimization, expansion, modernization, or adjacent workloads (Finance, Supply Chain, CE, Power Platform).
• Position Ludia Consulting as a trusted advisor, not a transactional reseller.

Consultative Discovery & Value Messaging

• Lead structured discovery conversations to understand customer pain points, business priorities, and operational challenges.
• Walk prospects through Dynamics 365 capabilities, differentiators, and real-world use cases relevant to their industry and maturity level.
• Translate technical capabilities into business outcomes and ROI-driven value narratives.

Microsoft & Partner Collaboration

• Build and maintain strong relationships with Microsoft sellers, managers, and solution specialists.
• Participate in planned Microsoft cadence calls, account planning sessions, and opportunity alignment meetings.
• Support co-sell motions by providing customer insights, use-case alignment, and opportunity shaping.

Lead to Opportunity Conversion

• Drive conversion from discovery to sales-qualified opportunities using Ludia’s CRM and internal collaboration tools.
• Coordinate opportunity briefings, internal handoffs, and stakeholder alignment.
• Support opportunity strategy, next-step definition, and closure planning.

Marketing & Events Support

• Provide field insight and customer perspective to support marketing campaigns, industry events, and Microsoft-sponsored initiatives.
• Assist with event targeting, account selection, and follow-up strategy.
• Represent Ludia Consulting at conferences, onsite meetings, and community events as needed.

Skills & Competencies:

• Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience).
• Demonstrated experience selling or supporting Microsoft Dynamics 365 solutions, ideally within a partner or consulting environment.
• Strong understanding of the Dynamics 365 ecosystem, including Finance, Supply Chain, CE, and Power Platform.
• Proven success in consultative, multi-stakeholder sales motions.
• Experience leveraging CRM systems for pipeline management and opportunity tracking.
• Familiarity with outbound prospecting and account research tools (e.g., ZoomInfo).
• Strong communication, presentation, and executive-level engagement skills.
• Ability to collaborate effectively across sales, delivery, and Microsoft teams.
• Curious, energetic, and motivated to continuously learn and grow.
• Willingness to travel within the United States as needed (travel requirements may vary).

Benefits / Why Ludia

• Family- and community-focused culture
• Remote-first environment when not traveling
• Unlimited PTO
• Comprehensive medical, dental, and vision benefits
• 401(k) plan
• Ongoing learning, growth, and Microsoft ecosystem exposure…and more!

Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.