Marketing Programs Manager

| Hybrid
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Do you have a passion for marketing? A desire for architecting forward thinking, modern and disruptive campaigns? Have excellent project management skills and a strong ability to multi-task?  Enjoy coordinating cross-functional teams across the business to develop world-class campaigns that rise above the noise?  Looking to be part of work that is fulfilling, contributes to business results all while inspiring future and existing customers?   You could be the next amazing human we are looking for to join our vibrant marketing programs team!

The Marketing Programs Manager will develop, plan, execute, and measure Workhuman’s  demand generation campaigns focused on acquisition of new customers. In this role, you will implement a world-class demand generation framework that enables efficient and optimized campaigns based on our ideal customer profile, generates quality opportunities, and accelerates the sales cycle. Working closely with other members of the marketing team, you will collaborate on the development of segmented email campaigns, multi-touch nurture campaigns, and direct response digital marketing.  To be successful in this role, you will need to be able to think strategically, while also executing diligently, in order to maximize the impact of each campaign on demand generation. 

Responsibilities:

  • Develop and execute campaigns and workflows that support Workhuman’s goals for demand generation with a focus on delivering sales-ready, high-quality leads that map to our Ideal Customer Profile (ICP)
  • Spearhead efforts around management of the ICP including implementation, ongoing management, communication and education to internal teams, analysis, and optimization.
  • Design campaigns and playbooks with an account-based focus leveraging a tiered account strategy for 1:1, 1:few, and 1:many, with account-based scoring enabled to trigger campaign delivery
  • Work closely with marketing and sales operations to build workflows and leverage automation for demand orchestration including chat, nurture, and display.
  • Dive deep into demand analytics to optimize and accelerate the journey from future customer to customer, ensuring the delivery of the right messages, right people, right time.
  • Collaborate with leadership, brand, web, digital, ABM, content, sales, and marketing operations to create a vision for the entire demand creation flow for the ICP, working with the team to map out automation and campaigns aligned to the journey as well as the sales process.
  • Establish and maintain an ongoing dialogue with our global sales organization to ensure alignment and collaboration that informs and enhances demand generation campaigns and processes.
  • Participate in the development of a demand generation measurement framework that results in trackable campaigns, campaign attribution reports, and analytics that drive insight and action

Skills and experience:

  • 5+ years of marketing experience in a demand generation capacity, planning and executing campaigns with a focus on automation and analytics
  • Bachelor’s degree in business or marketing preferred 
  • Experience marketing within a B2B, enterprise-level sales environment 
  • Strong track record of quantifiably driving new revenue and accelerating pipeline 
  • Proficient skills in utilizing marketing tools, including CRM (Salesforce) and marketing automation (Marketo) 
  • Experience with planning and execution of demand orchestration, sales sequencing, nurture streams, and playbook development 
  • Strong ability to multi-task while keeping priorities in the proper order 
  • Solid project management skills with preference for candidates experienced in using Workfront, Basecamp, or other project management tools. 
  • Analytical focus, with experience in tracking marketing campaigns, and pulling actionable insights from data 
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • CanvaDesign
    • IllustratorDesign
    • MiroDesign
    • ConfluenceManagement
    • HootsuiteCMS
    • WordpressCMS
    • Chorus.AICRM
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

We're located on Crossing Boulevard, right off of Rt. 9 in Framingham. Our office is easily accessible from Rt. 9, Rt. 495, and Rt. 90.

An Insider's view of Workhuman

What's something quirky about your company?

I think there are numerous things that are quirky about our company, all of them great! This company stands out in having created a culture that values the human connection. We’ve created an atmosphere of promoting each other, of being each other’s biggest champions, and making sure we all thrive and develop into the best versions of ourselves.

Laury

Director, Workplace Experience

How do you collaborate with other teams in the company?

Collaboration is a core part of our team’s daily life; we work closely with everyone from Product Management and Engineering to Customer Success and Sales. With the teams split between Framingham and Dublin, we’re regularly using new tools with different teams to improve our ability to brainstorm and communicate user flows.

Adam

Director, Product Strategy

How has your career grown since starting at the company?

I started my business development role here with just 6 months of software sales experience. My manager knew my aspirations of becoming a Sales Exec. and helped me achieve this goal in less than 2 years. At Workhuman, not only are you given the technology to be successful, but you have amazing resources around you to grow professionally.

Bobby

Corporate Sales Executive

What unique initiatives do you have that encourage innovation?

These days, we are dealing with a variety of stresses and change is constant. One of the most powerful ways to align teams and help people reach their full potential is so simple and can be easily missed- recognize an employee for their contributions! That positive connection carries far beyond the moment it occurs.

Jason

SVP, Global Sales

What's the biggest problem your team is solving?

Workhuman is not only in the business of changing the future of work for other companies, we are already thriving in that state ourselves. It’s so exciting to join a group of brilliantly passionate employees who are genuine, kind, and grateful to each other and working together on our mission to bring others into this human movement.

Erica

People Analytics Consultant

What are Workhuman Perks + Benefits

Workhuman Benefits Overview

There are a lot of benefits to working human, but let’s start with the most meaningful. We value the whole human – not just what you bring to the office every day, but everything about you and who you are. Here, people are empowered to be themselves and do the best work of their lives.

Culture
Volunteer in local community
Employees are encouraged to plan and participate in philanthropic activities through the Workhuman Gives program. 8 hours of paid volunteer tour
Partners with nonprofits
Previous partnerships have included Catie's Closet, Girls Inc., Tech Gives Back, and the Department of Child and Family Services.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
President's club
Employee awards
Flexible work schedule
Workhuman encourages employees to find the work-life blend that meets their needs.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERGs are something we are very proud of! We have 5 ERGs running including: Parents at Workhuman, The Women's Network, SPARKLE (LGBTQIA+), Sustainability, and Diversity, Equity & Inclusion.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Short term and long term disability benefits are available
Dental insurance
Vision insurance
Health insurance
Health insurance is provided by Blue Cross Blue Shield of MA and includes prescription drug coverage. Workhuman also provides deductible reimbursements via our health reimbursement arrangement.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Eligibility rules apply.
Company equity
RSU grant
Performance bonus
Child Care & Parental Leave
Childcare benefits
Dependant Day Care FSA Available
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workhuman also provides 4 weeks of leave for the secondary caretaker, or for adoption/foster.
Family medical leave
Adoption Assistance
Company sponsored family events
Workhuman hosts seasonal events where employees can invite their family members and children to attend.
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to our compensation and benefit offerings, employees are able to fully immerse themselves into our product.

As superusers of our own social recognition platform, our employees are constantly being recognized for their efforts at work by their managers and company leaders, as well as their colleagues and peers. We celebrate success in the office and outside of the office with our Life Events tool, and our Conversations tool gives employees the ability to navigate their priorities and goals, give and receive feedback, and manage check team check ins.

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