Communications Specialist
Job Description:
The Communications Specialist, within the Strategy & Consulting team, supports customers' Workhuman Cloud program launches and ongoing success by helping them create pre-launch anticipation and enthusiasm, inspire company-wide early adoption, and motivate employees post-launch to integrate recognition and performance development into their daily work lives.
This role is primarily focused on hands-on content development. In close collaboration with the team's communication managers, operational consultants, and production artists, the Communications Specialist creates high-quality, engaging content for current and future customers to support the adoption and ongoing success of our Workhuman® Cloud programs.
Do you like brainstorming new, creative ways to communicate both high-level concepts and instructional information? Do you have exceptional attention to detail? Do you have a knack for finding just the right words and flow to draw people in and keep them reading? We want to hear from you!
RESPONSIBILITIES
- Develop compelling written and visual communications and training content to be used in support of our customers' internal program marketing campaigns, including presentations, videos, emails, newsletter/intranet articles, user guides, screencasts, print/digital visual assets, and promotional collateral
- Support a customer resource library of communications and training materials, ensuring content is well written and organized and assets reflect latest product enhancements and innovative communication approaches
- Create engaging customer educational content that conveys Workhuman's best practices, thought leadership, research findings, etc., with an emphasis in online delivery
- Stay abreast of trends in employee communications and share ideas to further progressive, modern thinking in our team's work, reflecting industry trends and ongoing product evolution
- Support a variety of team initiatives as well as other related duties and project as assigned
- Provide occasional support before or after standard business hours to service our global customers; travel periodically to customer sites to staff launch and other promotional events, support video shoots, attend planning meetings, etc.
SKILLS AND EXPERIENCE
- Bachelor's Degree in Communications, English, or Journalism
- 3 to 5 years professional experience in an internal, employee-facing communications role or consulting role specializing in employee and/or HR communications
- Superior writing and editing skills with proven versatility in developing copy for various audiences and mediums
- Clear understanding of how to translate data and concepts into compelling visuals
- Demonstrated ability to develop and execute internal communications plans and supporting assets for company-wide initiatives
- Self-starter with the ability to effectively manage multiple projects and deadlines and work in a dynamic, fast-paced, team environment
- Expert knowledge of Microsoft Office Suite, particularly PowerPoint and Word
The Company:
Workhuman® is pioneering the human workplace through award-winning Social Recognition® and Continuous Performance Management solutions. Workhuman inspires more than six million humans across 180 countries to perform the best work of their lives. For the past 21 years, human resources and business leaders alike have used Workhuman Cloud® to gain the proactive insights necessary to transform and lead a more connected, human-centered workplace that accelerates engagement and productivity. To learn more about Workhuman's mission to make work more human for every person on the planet and how you can ensure great work is celebrated and amplified in your workplace, visit www.workhuman.com.
Did you know
- We have more than 6M employees worldwide, on the Workhuman Cloud
- Named The #1 Great Places to Work (GPTW) in Ireland in 2019, and was also named as one of the Best Workplaces for Women. 2020 marks the eighth consecutive year on the list; in 2020, moved to "large company" category and placed #4. Named Great Places to Work in Europe in 2020.
- Named a Boston Globe Top Place to Work in 2020 (mid-size company); 7th year featured on the list; Named a Great Place to Work Certified organization for the past 5 years
- In 2021: Best Workplaces in Tech in Ireland, Best Workplaces in Europe
Perks & Benefits for our Happy Healthy Humans:
- Comprehensive Health Plans
- Fully paid parental leave (12-week maternity/4-week paternity) effective day 1
- Peer-to-peer recognition program
- 401(k)
- Tuition Reimbursement
- Commuter bus from downtown Boston
- On-site fitness center
- Wellness rewards and reimbursements
- Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see...)
- Regular celebrations for employees, families and special guests
At Workhuman, we love what we do because we're shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world's leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.