Marketing Technology Solutions Specialist

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

We are seeking a highly motivated Marketing Technology Solutions Specialist to support and enhance Goodwin’s Marketing Technology platforms, with a primary focus on support, administration, and optimization of Adobe Workfront and Cvent. This role is responsible for implementing enhancements, resolving technical issues, and ensuring these tools are effectively leveraged to streamline marketing operations and event management. The Specialist will work closely with Marketing, Client Development, and IT teams to improve workflows, reporting, and process automation across the firm’s marketing ecosystem.

What You Will Do:

• Platform Support & Administration
  • Provide frontline support for Adobe Workfront, Cvent, and other platforms addressing user questions, resolving common issues, and escalating complex problems as appropriate.
  • Maintain project templates, custom forms, and request queues in Workfront to support operational workflows.
  • Set up and manage event registration, communications, and data capture in Cvent.
• Process Optimization
  • Develop and refine task routing, notifications, and approval processes within Workfront to improve operational efficiency.
  • Identify opportunities for automation and collaborate with the Solutions Architect to build, test, and implement automations with Workfront Fusion, Microsoft Power Automate, and CoPilot Studio.

• Reporting & Insights
  • Build and maintain dashboards and reports in Workfront and Cvent to monitor usage, performance, and KPIs.
  • Support end users with customized reports and dashboards tailored to their workflow requirements.
  • Analyze system data to identify process improvements and support business decision-making.
• Training & Documentation
  • Create and maintain user documentation, SOPs, and best practices to support system adoption.
  • Provide onboarding and training for new users of Workfront and Cvent.

  • Support change management for platform updates and new feature rollouts

Who You Are:

• 3+ years of experience supporting technology platforms, administrative-level knowledge strongly preferred.
• Experience with Adobe Workfront is strongly preferred; comparable experience with other project management platforms (e.g., Jira, Asana, Monday.com) will also be considered.
• Experience with Cvent or similar marketing technologies including CRM, web, and email platforms.
• Strong proficiency with Microsoft Office (Excel, PowerPoint, Word) and familiarity with SharePoint for document management and team collaboration.
• Experience with Microsoft Power Platform (Power Automate, PowerApps, Power BI), Adobe Workfront Fusion, or other process automation tools is a plus.
• Familiarity with platform troubleshooting and basic system data flows.
• Strong reporting and dashboarding skills, with the ability to identify and implement process improvements.
• Excellent written and verbal communication skills for technical and non-technical audiences.
• Demonstrated ability to collaborate with cross-functional stakeholders, particularly in Marketing and Client Development.

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Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance

• Life and disability insurance

• Retirement & Savings Plan

• Emergency back-up child and adult care

• Paid vacation, sick time off, and holidays

• Professional development and career advancement opportunities

• Employee recognition and reward programs

• Employee wellness and assistance programs

• Employee discounts and perks

​Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.