Marketing Program Partner Specialist

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Marketing Program Partner Specialist
Partner Marketing Program Specialist
The Partner Marketing Program Specialist supports the execution and administration of partner marketing programs by managing processes, tools and partner-facing systems. This role plays a key part in ensuring partner marketing initiatives run smoothly, accurately and in compliance with established guidelines.
The specialist is responsible for reviewing and processing co-marketing fund (CMF) proposals and claims, maintaining up-to-date content within the partner marketing portal and supporting the documentation and improvement of partner marketing workflows. By delivering timely, accurate and consistent operational support, this role helps ensure partners have the information and resources they need to successfully engage in marketing programs.
Key responsibilities include coordinating CMF submissions and approvals, tracking program activity and reporting, updating partner-facing resources and communications and collaborating cross-functionally with partner marketing, services marketing, legal. finance, and operations teams. The Partner Marketing Program Specialist brings strong attention to detail, organizational skills and a service-oriented mindset to support a scalable and effective partner marketing ecosystem.
Partner Marketing Program Specialist Key Responsibilities
Review, process and track CMF proposals and claims to ensure compliance with program guidelines
Management of partner creative review as part of approval process
Maintain and update content, resources and tools within the partner portal
Manage and execute content update requests to partner pages on .com
Support and coordinate with third-party vendors executing partner marketing initiatives
Document, maintain and monitor partner marketing processes, ensuring consistency and adherence
Assist in tracking program metrics and generating operational reports
Collaborate cross-functionally with marketing, finance, operations and other internal teams to support partner programs
Identify process improvements to increase efficiency and partner satisfaction
Identify process improvements to increase efficiency and internal stakeholder satisfaction
Support the execution of partner marcom initiatives
Additional support of partner marketing communications, enablement and experience team as defined
Key Performance Indicators
Accuracy and timelines of CMF proposal reviews and claims processing
Adherence to document partner marketing processes and workflows
Timely updates and accuracy of partner portal content and resources
Completion of assigned operations tasks and projects o schedule
Accuracy and completeness of operation reports and metrics
Contribution to process improvements and identification of operational gaps
Positive feedback from cross-functional teams on support and responsiveness
Qualifications & Skills:
1-2 years of experience in program support, operations or an administrative role (e.g., partner program support, business operations, consulting or related functions)
Comfortable assisting with planning, prioritizing and executing short-term cross-functional projects
Experience supporting stakeholders across partner management, product marketing or operations to implement process improvements or support reporting and analysis
Strong attention to detail with excellent written and verbal communication skills
Solid analytical skills, with the ability to help gather, track and summarize data to inform decisions
Ability to follow established processes and execute assigned tasks reliably and efficiently
Team-oriented with strong collaboration skills and a service-minded approach
Impactful communicator who confidently shares ideas and perspectives
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay Ranges
Toronto, Canada: $58,000 - $81,000 CAD