HeadSpin

Manual QA Engineer (Frontline Feature & Support Testing)

Posted Yesterday

Be an Early Applicant

In-Office or Remote

Hiring Remotely in Sunnyvale, CA

Mid level

In-Office or Remote

Hiring Remotely in Sunnyvale, CA

Mid level

Execute deep functional, exploratory, and customer-focused manual testing, create test plans and traceability, validate backend data and file integrations, capture evidence and defects, perform regression/feature/UAT testing, validate documents and compliance workflows, support frontline hot fixes, and coordinate with automation engineers while learning automation/AI tooling.

The summary above was generated by AI

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing

Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing
Feature Testing
Regression Testing
Assist with UAT as needed
Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

Azure Document Intelligence
Reproduce and validate customer issues
Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
Frontline support for hot fixes and patches
Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience

• Excellent attention to detail

• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories