Vendor Management Manager

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This roles pays between $69,400 - $104,100.   Final compensation will be determined based on experience.  ​

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. 

The Manager, Vendor Management is responsible for the oversight, implementation, maintenance, and enhancement of the organization’s Vendor Management and Compliance Program. This role focuses on vendor business continuity reviews, internal and external audits, and ensuring compliance with company policies and regulatory requirements. The Manager will collaborate with Legal, Operations, IT Security, and other stakeholders to establish and maintain safeguards that minimize risk, fraud, waste, and abuse. This position requires strong analytical, problem-solving, and decision-making skills, as well as the ability to review and understand vendor agreements and contracts.

Job Competencies:

Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.
Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It’s “All for One and One for All”
Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it.
Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.
Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.
Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.

Essential Job Functions:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Implement and provide day-to-day oversight of the Vendor Management and Compliance Program.
• Conduct risk-based due diligence on prospective and existing vendors, including business continuity and compliance program adequacy.
• Monitor vendor controls and ongoing compliance with company requirements.
• Assess the adequacy of vendor management, operational, and IT security controls.
• Conduct investigations of alleged vendor misconduct.
• Develop, update, and implement vendor management and compliance policies and procedures.
• Perform and document annual vendor risk assessments and work plans.
• Monitor industry guidance, enforcement activity, and regulatory updates relevant to vendor management.
• Support internal and external audit activities related to vendor management.
• Develop training materials and write articles associated with vendor management and compliance activities.
• Conduct research to identify vendors offering optimal pricing and product quality.
• Implement vendor selection programs and establish standards for vendor performance assessment.
• Evaluate current vendor management programs and identify opportunities for improvement.
• Maintain strong relationships with approved vendors and communicate responsibilities and obligations.
• Multitask effectively and demonstrate exceptional organizational and project management skills.
• Define and track vendor compliance KPIs such as adherence to contractual obligations, business continuity scores, and timely remediation of identified risks.
• Conduct regular performance review meetings with vendors and internal stakeholders to evaluate compliance metrics, address gaps, and enforce corrective actions where necessary.
• Develop dashboards and reports summarizing vendor compliance status and trends for leadership and operational stakeholders.
• Assists in strategic planning and performs ongoing process improvement evaluation. Reviews, updates and implements policies and procedures to support the vision and goals.

What Will Make You Successful:

• Bachelor’s degree or equivalent experience (preferred area of study: Business, Finance, Healthcare Administration, or related field).
• 7–10 years of relevant experience in healthcare compliance, finance, vendor management, operational, or legal roles.
• Project management or auditing certifications preferred (e.g., CHC, CRCR, or equivalent).
• Outstanding organizational, analytical, and project management skills.
• Working knowledge of compliance program guidance (OIG, DOJ, Medicare Managed Care).
• Proficient in Microsoft Office, SharePoint, Workday Strategic Sourcing, and data analysis tools.
• Strong negotiation, management, and decision-making skills.
• Effective written and verbal communication skills.
• Occasional travel may be required.

​

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

​Required Certification: CRCR, Required within 9 months of hire (company paid)

#LI-LS1
#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

EEOC – Know Your Rights
FMLA Rights - English

La FMLA Español

E-Verify Participating Employer (English and Spanish)

Know your Rights