Manager, U.S. Fund Administration

A day in the life 

As a Manager, U.S. Fund Administration, you will lead core fund administration and investor operations processes across multiple U.S. private real estate funds. This role is responsible for maintaining investor records, overseeing investor onboarding, managing investor communications, tracking investor equity and capital account activity, supporting fee calculations, coordinating accurate and timely quarterly reporting deliverables, ensuring the completeness and accuracy of investor information maintained and presented through the Strategic Capital Investor Portal, and overseeing a direct report who supports these workflows. 

This position requires strong attention to detail, sound judgment, comfort working with complex financial information, and the ability to coordinate across Fund Management, Investment Operations, Accounting, Legal, Tax, Investor Relations, Marketing, Technology, and other internal stakeholders.  

Location: 

Denver, Colorado 

Key responsibilities include: 

• Lead fund administration and investor operations processes across multiple U.S. funds, including investor equity tracking, fee calculations, reporting workflows, investor communications, and portal administration.  

• Maintain complete and accurate investor records across investor equity systems, reporting platforms, and the Strategic Capital Investor Portal, including commitments, contributions, distributions, redemptions, ownership percentages, fees, contact details, and reporting preferences.  

• Calculate, review, and reconcile investor-level fees, capital activity, investor balances, waterfall schedules, and related fund administration schedules.  

• Oversee investor onboarding workflows, including investor setup, welcome letters, required information collection, portal access, and internal stakeholder follow-up.  

• Prepare, coordinate, and review investor notices and communications, including capital calls, distribution notices, capital account statements, redemption notices, and related confirmations.  

• Manage the distribution and portal posting of quarterly reports, flash reports, tax documents, legal documents, investor call recordings, business plan materials, and other approved investor communications.  

• Monitor investor mailboxes, coordinate responses, and support timely resolution of reporting, tax, document, due diligence, portal access, and other investor requests.  

• Review investor reporting, marketing materials, presentations, and related deliverables for numerical accuracy, consistency, and alignment with approved fund reporting, performance data, capital activity, and messaging.  

• Identify and resolve discrepancies across accounting outputs, investor statements, fund models, reporting files, investor equity systems, portal records, and other reporting materials.  

• Manage, coach, and develop a direct report while maintaining process documentation, trackers, checklists, and controls to support accurate, repeatable, and scalable investor operations.  

Building blocks for success 

Required: 

• Bachelor’s degree in Finance, Accounting, Business, Real Estate, Economics, or a related field.  
• 5+ years of relevant experience in fund management, fund accounting, investor reporting, investment management, private equity, real estate finance, investor relations operations, or financial operations.  
• Strong analytical skills with experience working with capital accounts, investor allocations, investor equity, fund-level reporting, investor communications, and investor-facing data.  
• Advanced Excel skills, including experience managing trackers, reporting files, fund administration schedules, fee calculations, and recurring deliverables.
• Experience with investor equity systems, investor portals, reporting tools, databases, or other fund administration platforms, with a focus on data accuracy and controls.  
• Experience calculating, reviewing, or reconciling fees, capital activity, investor balances, performance information, financial position data, and related fund administration schedules.  

Preferred: 

•  Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes. 
• Excellent attention to detail when reviewing investor records, statements, notices, questionnaires, reporting packages, marketing materials, portal data, and investor-level documents.  
• Strong communication, writing, organizational, and project management skills, with the ability to manage multiple funds, deadlines, workflows, systems, and stakeholder inputs.  
• Ability to work independently, exercise sound judgment, manage priorities, delegate responsibilities, review work product, provide feedback, and escalate issues appropriately.  
• High degree of integrity, discretion, accountability, and professionalism when working with confidential fund and investor information in a fast-paced, team-oriented environment.  
• Experience managing quarterly reporting cycles, investor communications, due diligence questionnaires, investor portals, or fund administration processes. 
• Familiarity with capital calls, distributions, redemptions, capital accounts, management fees, incentive fees, investor performance reporting, financial position reporting, and investor equity tracking 
• Experience managing, training, mentoring, or reviewing the work of junior team members or direct reports. 

​Hiring Salary Range of: $118,000 - $145,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.