As a strategic loyalty advisor, lead loyalty consulting, optimize programs, deliver strategic recommendations, analyze data, and manage client relationships while contributing thought leadership in a collaborative environment.
Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
· Flexible Time Off to recharge when needed
· Nine Company-Wide Holidays
· A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here.
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we’ll build together
As a strategic loyalty advisor at Kobie Marketing, you will lead and deliver cutting-edge loyalty consulting, strategy, and program design. Your goal will be to maximize consumers’ emotional connection throughout their customer lifecycle and deliver enterprise value for our clients. You will collaborate closely with Kobie’s client services, analytics, marketing services, technology, and operations teams. The ideal candidate is highly self-motivated, thrives in a fast-paced and ambiguous environment, and is an exceptional storyteller and problem-solver.
How you will make an impact
- Design, Evolve & Optimize Loyalty & Engagement Programs — Support the design, evolution, and optimization of loyalty, retention, or engagement programs that align with client goals.
- Deliver Strategic Recommendations — Partner with cross-functional Kobie teams to inform and execute strategic client roadmaps. Contribute actionable recommendations and loyalty strategies that align with clients’ business objectives and customer needs.
- Translate Data into Insight — Analyze research and performance data to create briefs, playbooks, and learning agendas that guide CX, communications, and technology execution.
- Tell Compelling Stories — Craft clear, data-driven narratives for internal and external audiences.
- Contribute Thought Leadership — Stay on top of industry trends and best practices, contributing to internal frameworks and external POVs.
- Manage Workstreams — Oversee scope, deliverables, and timelines for individual projects or workstreams, ensuring quality and timeliness.
What you need to be successful
- Loyalty Program Experience — 5–8 years of experience in loyalty, CRM, customer engagement, or marketing strategy (agency or client-side).
- Cross-Industry Perspective — Experience across at least two verticals (e.g., retail, travel, financial services, entertainment, telecom).
- Loyalty Marketer Mindset — Strong understanding of loyalty mechanics (earn/burn, liability, personalization, lifecycle marketing, CX).
- Strategic & Consultative Thinking — Ability to frame insights into defensible recommendations and build trusted client relationships.
- Analytical & Storytelling Skills — Comfort interpreting complex data and crafting clear, persuasive narratives.
- Results-Oriented — Manages time, priorities, and resources to deliver high-quality work aligned to client and project goals.
- Grit — Handles challenging assignments with focus and resilience, seeking input when needed and learning from setbacks.
- Influence — Communicates data-driven insights clearly and collaborates to move ideas forward with a team-first mindset.
- Curiosity — Seeks opportunities to learn, listens actively, and applies feedback to improve outcomes.
- Savvy — Uses critical thinking to simplify complexity and deliver practical solutions in fast-paced environments.
- Inclusion — Invites diverse perspectives, promotes collaboration, and shares ownership of results.
- Education — Bachelor’s degree required
- Preferred Experience — Exposure to global, multi-brand, or paid loyalty programs.
Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
Similar Jobs
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Product Manager will manage product capabilities, defining roadmaps, collaborating with teams, and ensuring product performance, focusing on innovation in the insurance industry.
Top Skills:
Agile ScrumConfluenceJIRAPendoReadmeSwagger
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Drive product operations focusing on GTM and post-launch processes, optimize workflows, manage cross-functional projects, and mentor team members.
Top Skills:
Jira Advanced RoadmapsJira Product DiscoveryPendo
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Regional Sales Manager is responsible for selling enterprise security solutions, managing customer relationships, and driving new business growth through strategic planning and collaboration with internal teams.
Top Skills:
Crm SoftwareMarketing Software
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
