Manager, Shore Side IT Operations - Aman at Sea

Location Overview
Join our corporate team at Aman at Sea. For over three decades, Aman has been synonymous with creating peaceful retreats that offer an escape from the everyday. With the arrival of Amangati, our first luxury motor yacht, Aman expands beyond land, reshaping water exploration and spearheading a new era in maritime experiences.

Role
Aman at Sea is looking for a highly capable Manager of Shore Side IT Operations to oversee critical applications and infrastructure that power our global shore-based systems. This role ensures technology alignment with operational needs across finance, procurement, HR, and port operations, and plays a key role in supporting the guest journey from behind the scenes.

Responsibilities

• Oversee all shore-side application administration, support, and development.
• Ensure reliability and security across financial, procurement, HR, and itinerary systems.
• Collaborate with stakeholders to align IT solutions with operational objectives.
• Lead inventory systems supporting guest experiences (air, hotel, transfers).
• Manage vendor performance and ensure adherence to service level agreements.
• Define and enforce IT governance, compliance, and security standards.
• Monitor application performance and optimise incident response.
• Support integration development and innovation.
• Plan and implement disaster recovery and back-up procedures.
• Track IT budgets, analyse variances, and implement corrective actions.

Requirements

• Bachelor’s degree in IT or related field; master’s degree and PPM certification a plus.
• 10+ years’ experience leading IT teams and operations.
• Strong technical background in application support, development, and database management.
• Proficiency with Microsoft Office, SQL, Agile/SCRUM methodology, and SharePoint.
• Proven ability to drive performance improvements and system enhancements.
• Excellent communication, vendor management, and stakeholder engagement skills.
• Collaborative, resourceful, and able to manage multiple priorities under pressure.
• Flexibility for extended hours during peak periods and willingness to travel when needed.

Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

If you thrive in an ultra-luxury environment and are passionate about delivering seamless service at the highest level, we invite you to apply to join us on our journey.