Manager, Robotics Solutions Engineer

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job Sub Function:

Technical Field Service

Job Category:

People Leader

All Job Posting Locations:

Remote (US), Santa Clara, California, United States of America

Job Description:

The Manager, Robotics Solutions Engineering, will be tasked with leading a team of Robotics Solutions Engineers, developing their technical knowledge of the Ottava system, and preparing them to be best-in-class field based representatives of Johnson & Johnson MedTech.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities:

• Mentor and develop the team into a culture of service to drive business results.

• Leading a team responsible for verification, testing, configuration management, and root-cause analysis of robotic systems including operating the system in clinical settings. 

• Development and coaching of the team in skills necessary to provide excellent service and support to healthcare professionals, ensuring optimal system performance and customer satisfaction. 

• Execute specific tasks including documentation and metrics for the team.

• Participate in process improvement discussions to increase team efficiency and effectiveness.

• Engage in a continuous effort of learning and training to expand the knowledge of RSE on our robotics systems.

• Safely work in a manufacturing environment and ability to follow all safety and hazard requirements.

• Provide reports and updates to senior management on status and strategic goals.

• Collaborate with Systems Engineering, Product Support Engineers, Quality, and other cross-functional teams to gain alignment and knowledge to continuously improve our system Uptime and Mean-Time-To-Repair (MTTR)

• Will be required to stand, sit, or kneel for extended periods of time.

• Will be required to utilize electro-mechanical tools.

• Will be required to lift up to 45 lbs.

Education:

• Bachelor's Degree in Mechanical Engineering, Systems Engineering, or a related field.

• Master highly desired.

Experience and Skills:

Required:

• Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future.  

• 7+ years of field service or applications engineering experience in medical device capital equipment.

• Robotic system experience is highly desired.  

• Proven history of successfully managing an engineering team.

• An undergraduate or graduate degree in a relevant engineering field, including Electrical,

• Computer, Software, Mechatronics, Systems, Robotics, or Biomedical Engineering. 
  Proven understanding of programming concepts and ability to modify existing code (C++, python, etc.)  

• Fundamental understanding across software, controls, robotics, mechanical, and electrical engineering, with ability to quickly come up to speed in new technical areas  

• Excellent collaboration, communication, and interpersonal skills in leading projects 

• Previous projects developing robotic systems preferred 

• Working knowledge in electrical engineering and associated test equipment preferred 

• Experience with development in a Linux environment preferred 

• Experience in regulated industry preferred 

• Ability to relocate anywhere in the United States upon successful completion of training program is required.  

• Travel frequency up to 70% within the US.  
  Work Environment: This position is primarily a field-based role that includes the following work environment: 

  • Research and development lab facilities 

  • Hospitals operating rooms, procurement center loading docks, and storage Locations 

  • Service and repair center activities 

  • Professional Education labs 

  • Professional conferences, trade shows and congress 

Physical Demands: 
May require lifting of up to 25 lbs. and operation of hoisting equipment for heavier loads 
May require prolonged periods of standing, bending, sitting, and kneeling during system integration.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#jnjmedtech #LI-Remote

The anticipated base pay range for this position is :

Salary Range $100,000-$172,500/ $114,000-$197,800 Bay Area Only

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits