Manager, Revenue Operations

About the role… 

We’re looking for a strategic, analytical, and systems-minded Manager of Revenue Operations to own and scale the operating engine behind our revenue team. This role is critical in aligning sales, marketing, customer success, and finance around a unified go-to-market motion — enabling smarter decisions, tighter execution, and faster growth.

You’ll oversee the tools, processes, reporting, and strategies that drive revenue efficiency and accountability. As a key leader within our Brand Growth org, you’ll partner cross-functionally to unlock insights, eliminate bottlenecks, and ensure our GTM teams are set up to thrive.

Roles and responsibilities…

Architect Scalable Revenue Infrastructure:

• Design and optimize sales processes across the full funnel — from lead generation and qualification to deal closing and post-sale handoffs.

Own Our GTM Tech Stack:

• Serve as the admin and strategist for our revenue systems, including Salesforce, Gong, Slack, Outreach, Docusign, ZoomInfo, and Similarweb. Ensure integration, adoption, data quality, and continuous improvement.

Drive Forecasting & Reporting:

• Lead end-to-end accurate forecasting and rigorous pipeline reviews. Build dashboards and reporting cadences that track KPIs across sales, marketing, and customer success.

Lead Planning & Performance Cadence:

•  Partner with Finance and Sales on annual and quarterly GTM planning — including quota design, territory assignment, capacity modeling, and incentive structures.

Enforce Process & Data Discipline:

• Implement and drive compliance with process standards, including CRM hygiene, deal stage management, lead routing logic, and SLA adherence.

Elevate Team Enablement:

• Support the sales team with structured enablement — onboarding programs, sales playbooks, process documentation, and tech stack training.

Unlock Insights:

• Analyze rep productivity, campaign ROI, conversion rates, and channel performance. Use data to influence strategy and improve decision-making across GTM.

Our non-negotiables…

• 4+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy
• Proven expertise in Salesforce CRM management — experienced in end-to-end Salesforce management, from building reports and dashboards to configuring flows, automations, and system integrations
• Hands-on experience with tools including:
  → Gong (call intelligence)
  → Slack (communication & automation workflows)
  → Outreach (sales engagement)
  → ZoomInfo & Similarweb (prospecting and account intelligence)
• Strong analytical skills with SQL, Excel, and Google Sheets proficiency
• Deep experience owning forecasting, funnel reporting, pipeline management, and compensation operations
• Track record of building scalable RevOps systems in early-stage or high-growth environments
• High EQ and communication skills — you align teams, manage change, and lead projects cross-functionally
  Strategic thinker with a bias toward action — comfortable moving between big-picture planning and tactical execution

Additional skills and attributes…

• Experience in ecommerce, creator economy, or influencer marketing
• Experience with no code automation tools such as Zapier, Workato, etc
• Familiarity with CPQ tools or revenue recognition workflows
• Strong dashboarding and data visualization chops (e.g. Looker, Tableau)