Manager, Recruiting Coordinator

SailPoint is seeking a skilled and people-focused Manager of Recruiting Coordination to join our People Operations team. This role blends strategic oversight with hands-on execution. You’ll lead a high-performing team responsible for optimizing the systems, workflows, and tools that drive our interview process and candidate experience.

We’re looking for someone who is systems-savvy and operationally sharp—comfortable evaluating what’s working, identifying areas for improvement, and implementing thoughtful changes. You’ll also bring strong leadership capabilities to coach, support, and grow a team of recruiting coordinators.

Key Responsibilities

• Lead and develop the Recruiting Coordinator team by providing structure, coaching, and performance guidance.

• Own and manage recruiting systems and workflows across platforms like Workday, Asana, ServiceNow, and our scheduling tools.

• Identify and implement improvements in coordination tooling and processes, including automation opportunities to scale scheduling operations.

• Create and maintain playbooks and enablement resources that elevate the recruiting experience for candidates, recruiters, hiring managers, and cross-functional partners.

• Maintain and update headcount plans in Workday in partnership with Finance and hiring managers.

• Balance execution and strategy, responding to immediate business needs while driving long-term process enhancements.

Qualifications

• 6+ years of experience in recruiting coordination, talent operations, or recruiting programs, including 3+ years managing a team.

• Proven success in scaling coordination processes and improving candidate experience.

• Strong communicator with the ability to build relationships across all levels of the organization.

• Demonstrated commitment to delivering exceptional service and operational excellence.

• High attention to detail with a track record of accuracy and quality.

• Comfortable navigating ambiguity and adapting in a fast-paced environment.

• Self-starter who takes ownership and pride in their work.

• Ability to meet time-sensitive deadlines and perform under pressure.

• Maintains a high level of confidentiality and integrity.

Within 30 days:
You will gain an understanding of our tech stack including Workday, ServiceNow, Slack and the company Intranet. You will also start to build relationships within your team and the various teams across HR. You’ll soak up knowledge through our intranet, process documentation, employee handbook, and corporate policies.

Within 90 days:
You will be fluent in our systems and will have built strong relationships with the teams mentioned above. You will continue to build confidence addressing various questions from recruiters.

Within 6 months:
You will have all the knowledge necessary to independently manage a larger volume scheduling and inquiries as they come. You will begin to share feedback on our various processes and suggest improvements. You will have a solid understanding of all SailPoint best practices and will be well on your way to becoming an SME.

Within 1 year:
You will be fully comfortable leading the team in their day to day activities, as well as through change management. You will confidently address any and all inquiries independently as you will be well on your way as a SME on recruiting operations.