Manager, Product Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management
The NAM Solution Engineering team is responsible for providing technical solutions to various products with the NAM Consumer Products group including, but not limited, Digital, Core Credit, Debit, Prepaid and Account Level Management (ALM) platforms. This role will be focused on managing the technical and platform aspects of the ALM product for North America including product education, go-to-market, new product development & launch, and product operations.
Role:• Develop technical implementation materials for Issuers and Processors to drive platform adoption based on Go-to-market strategy and value story for the customer. • Develop educational materials & forums to drive awareness of the ALM platform & associated services for sales enablement.• Partner with global ALM team to facilitate launch of new services on the platform in the region. Develop onboarding and usage manuals for the client.• Partner with global ALM team to drive ALM services operations and audit in North America.• Partner with the regional account and Delivery teams for deal implementation in the ALM platform.
All About You:
Skills and experience required for this role:• Outstanding communication/presentation skills.• Expertise in Mastercard core processing including Auth and Clearing messages and formats. • Hands-on knowledge about APIs.• Ability to flex between strategic planning, business value prop and technical execution. • Proficiency in MS office especially excel and PowerPoint.• Ability to prioritize deliverables and actions based on business value and criticality of asks. • Proven ability to influence and motivate others to achieve objectives.• Ability to oversee multiple projects, processes, and initiatives concurrently.• Bachelor's degree is a must, master's preferred.• Proven experience working collaboratively in a cross-functional role.• Understanding of competitive offerings and industry trends.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.