Manager, Partner Accounts

What You'll Do

• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
Team Leadership (40%)
• Lead, mentor, and develop a team of Residential and Commercial PAMs and a Commercial Invoicing Specialist.
• Establish consistent partner engagement strategies to strengthen network performance and satisfaction.
• Monitor partner health metrics, SLAs, and performance trends to drive accountability.
• Provide clear operational direction and support for scaling both residential and commercial programs.
Operational Excellence & Reporting (35%)
• Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs.
• Use data insights to identify trends, surface risks, and recommend strategic improvements.
• Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution.
• Define workflows and reporting cadences to improve visibility and decision-making.
Strategic Collaboration & Growth (25%)
• Work cross-functionally with internal teams to enhance partner lifecycle management.
• Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion.
• Represent PAM initiatives in leadership meetings, aligning team goals with company objectives.
• Support organizational readiness for scaling operations and evolving partner programs.

Who You Are

• A strong people leader who inspires and develops high-performing teams.
• Skilled in Salesforce reporting and dashboard creation to drive operational visibility.
• Comfortable balancing strategic planning with hands-on execution.
• Experienced in both residential and commercial solar markets.
• A clear communicator and effective collaborator across departments.

Experience You’ll Need

• 4+ years in partner management, account management, or operations roles.
• 2+ years of people management experience.
• Proven Salesforce reporting and dashboard-building skills (required).
• Experience working with cross-functional teams in a fast-paced environment.

Experience That’s a Plus

• Experience in service network or vendor management at scale.
• Previous experience in a startup or hyper-growth environment.
• Deep knowledge of residential and commercial solar operations.

Logistics

• We plan to have this role start in Q4 2025
• We are unable to provide sponsorship for this role, now or in the future

Work-Life & Culture

• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
• We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!

Grow with Us

• We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
• Internal candidates: Check out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.