Manager, Engineering Tech Lead

Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
The Speedee Labs Technology Team is seeking a highly motivated and enthusiastic Project Leader to join our multifaceted organization. This team plays a critical role in supporting global markets and internal mission through live restaurant simulations. We provide end-to-end technology services that enable markets to test and validate various restaurant scenarios, including operational workflows, restaurant equipment, new operational features, and market-specific menu integrations.
Accountabilities & Responsibilities:

• Analyze business and operational requirements to resolve appropriate technology solutions and configurations.
• Handle collaborator relationships through effective teamwork and communication.
• Foster internal team development, including upskilling and resource management.
• Identify and implement process improvements to improve team efficiency.
• Ensure cross-training of team members to build a resilient and versatile workforce.
• Assist the team in setting up and configuring test restaurants.
• Develop and maintain a quarterly roadmap outlining key initiatives such as POS adoption, hardware maintenance, and asset management.
• Supervise the creation and maintenance of comprehensive documentation, including technology solutions, tools, processes, and standard operating procedures.

Qualifications

• 3+ years of professional work experience
• 1+ year of experience as a Project Manager
• McDonald's business or restaurant experience preferred
• Experience in field testing and/or technology deployment
• Strong customer service focus and collaborator leadership skills
• Validated ability to manage projects end-to-end
• Excellent communication skills with the ability to engage proactively with partners
• Strong relationship-building skills across all levels of the organization
• Ability to communicate technical information to both technical and non-technical audiences
• Comfortable working in a fast-paced, dynamic, and sometimes ambiguous environment
• Strong multitasking and prioritization abilities
• Passion for crafting innovative solutions to address business challenges
• Experience serving as a critical resource on project teams
• Understanding of business risk and the financial impact of technical decisions
• Results-driven with a bias for action; able to influence and implement through formal and informal channels
• Strong problem-solving skills with the ability to develop actionable plans quickly
• Preferred technical knowledge: Familiarity with McDonald's POS, Kiosk, MOP, Sesame, RFM, McDOG and other restaurant technologies.

Compensation
Bonus Eligible: YES
Long - Term Incentive: YES
Benefits Eligible: YES
Salary Range
The expected salary range for this role is $129,800.00 - $165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.