Manager, Civic Engagement

Title: Manager, Civic Engagement

Organization: WorkMoney, Inc.

Reporting to: Director, Community Impact

Location: United States / Remote, <10% travel

Term: Temporary, Full-Time, Exempt, requires U.S. work authorization

Compensation: This is a union position subject to a Collective Bargaining Agreement with IBEW Local 89. The salary for this role is $103,500 annually.

Deadline: Applications will be considered on a rolling basis; target start end of June

About WorkMoney, Inc.

At WorkMoney.org, we are dedicated to enhancing the financial well-being of hard working Americans. Founded on the belief of the American dream, we strive to provide our members with the tools, resources, and support they need to navigate their financial journeys with confidence. 

We don't stop at individual support. At WorkMoney, we believe in systemic change and actively advocate for policies that promote economic fairness and opportunity. By amplifying the voices of our members and partnering with policymakers, we strive to create a more just and equitable economic landscape.

We believe that financial stability should be accessible for everyone and we're here to make that a reality. By offering financial tools and resources, fostering a supportive environment and championing policy changes, we empower our members to take control of their finances and build a more secure future.  

Join us at WorkMoney, Inc. and become part of a movement dedicated to economic empowerment, financial security, and advocacy for all.

About The Manager, Civic Engagement Position

The Manager, Civic Engagement plays a key role in how WorkMoney, Inc. brings its campaigns to life across multiple channels, including phone and SMS. Reporting to the Director, Community Impact, this role oversees the day-to-day execution of multi-channel outreach, ensuring programs are organized, deployed effectively, and consistently meeting defined goals.

This is a time-limited, project-based role, with an expected duration of approximately six months, subject to program needs.

Key Responsibilities:

• Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels
• Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time
• Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives
• Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress
• Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals
• Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences
• Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement
• Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes
• Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards
• Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed
• Maintain workflows, trackers, and documentation to support consistent and scalable execution
• Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams
• Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution

Must Haves:

• At least two cycles of experience managing high-volume outreach, engagement, advocacy or political campaign-based programs, including direct experience with phone and/or SMS programs
• Demonstrated experience managing multi-channel outreach programs, including coordination, deployment, and performance tracking
• Hands-on experience with outreach platforms such as CallHub, Strive, GetThru, Hustle, NGP VAN, or similar tools
• Proven ability to manage multiple workstreams simultaneously, while maintaining strong attention to detail and execution quality
• Experience coordinating across teams to deliver timely results and meet shared objectives
• Ability to monitor performance against defined targets, identify gaps or risks, and recommend opportunities for improvement
• Strong organizational and communication skills, with the ability to clearly convey updates, issues, and next steps
• Ability to work a flexible schedule, including evenings and weekends, based on program needs

Nice to Haves:

• Spanish language proficiency, including experience supporting bilingual outreach
• Experience working in or supporting outreach efforts in working-class communities
• Experience building targeted outreach lists using NGP VAN or similar CRM tools

At WorkMoney, Inc., we're proud to offer a robust benefits package designed to support your overall well-being. In addition to competitive salaries, we invest in your success and create a work environment that's as dynamic and rewarding as the work we do! We fully cover the premiums for medical, dental, and vision insurance, our retirement plan includes up to a 6% employer match and we contribute toward your student debt repayment. Additional benefits for this role include generous paid time off options, and stipends for remote work expenses and cell/internet data usage.

This is a union position subject to a Collective Bargaining Agreement with IBEW Local 89 and the annual salary is $103,500. As part of our commitment to pay transparency and equity in our organization, the starting salary for this position is not negotiable.

Why Join Our Team?

In our vibrant and ever-evolving work environment, we embrace change and pivot quickly when necessary. Our team is deeply mission-driven, combining hard work with ingenuity and a fearless approach to overcoming complex challenges. Teamwork is integral to our culture, and we readily jump in to support each other, celebrating achievements and learning from our experiences. At the heart of it all, we are passionate about the innovative projects we undertake, collaborating with exceptional people, and are having a great time along the way.

WorkMoney, Inc. believes that embracing diversity enriches our workplace and enhances our ability to achieve our mission and serve our members. We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of age, race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability or veteran status.

We are committed to maintaining an inclusive and accessible environment and provide reasonable accommodations for individuals with disabilities throughout the recruitment and employment process. For accommodations or assistance during the application or interview process, please contact [email protected]

To Apply

Follow the link to the application page, complete the required fields, and submit a resume. Applications will be reviewed on a rolling basis and the posting will remain published until the position is filled.

**Please do not reach out directly to any team members. If you'd like more information or to check the status of your application, email [email protected]