Majors Expansion Account Manager

Say hello to opportunities. 

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

This is where you and your skills come in. We’re currently looking for: a proven solution seller to join our growing Enterprise segment as a Majors Expansion Account Manager, to address the strong demand and market potential at hand within our embedded base of customers. Come experience a ton of runway with unlimited tools & resources, an in-demand product, and a fun & winning culture.  

To succeed in this role you must have experience in:  

• Account management experience focused on growing existing Upmarket accounts through prospecting, qualifying & closing expansion sales. 

• Assist field Account Executives with order generation and daily account maintenance. 

• Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage our embedded base of Enterprise customers. 

• A highly collaborative role interacting frequently with the Majors field Account Executive, Customer Success Manager, Professional Services and other internal departments. 

• Skilled in conducting presentations, online web demos 

• Manage deals involving multiple executive level stakeholders including C-suite. 

• Extensive virtual selling experience including phone, web meetings and email.  

• Drive a collaborative approach with Majors Account Executive & Marketing to prioritize targets to engage. 

• Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders. 

• Manage and negotiate contract renewals. 

• Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes. 

• Ability to accurately forecast and manage pipeline.  

• Deliver on revenue target quotas on a monthly/quarterly basis. 

Desired Qualifications:  

• 3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP). 

• Demonstrated sales record of consistently meeting and exceeding quota. 

• Success prospecting, engaging, managing Enterprise level customers  

• Strong interpersonal skills, ability to convey and relate ideas to others 

• Entrepreneurial flare - ability to learn and adapt quickly 

• Vibrant and energetic attitude, willingness to perform and get things done 

• BS degree, continued training and education preferred 

• Ability to travel as needed (less than 5%) 

• Ability to explore and make recommendations to customers based on their priorities. 

• Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users. 

• Strong initiative and creativity applied through technology. 

• Vibrant and energetic attitude, willingness to perform and get things done. 

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave 

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program​

RingCentral’s Majors Sales team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $130,000 and $150,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of March 31st. Please apply prior to the deadline to be considered for the role.