Design and implement scalable ML solutions for customer experience problems. Analyze customer data, research and deploy ML/NLP models, automate model development and validation, and produce performance analyses.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Machine Learning Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
- Use machine learning techniques to create scalable solutions for business problems
- Analyze and extract key insights from rich stores of customer data
- Research and implement ML algorithms for a variety of business problems
- Automate processes for analyses, model development, validation, and implementation
- General application data and performance analysis
Requirements
- 2+ years experience with:
- Natural language processing (NLP)
- Free-text analytics
- Machine learning (ML) algorithms
- Predictive modeling and analysis
- Data visualization software (Tableau preferred)
- Familiarity with AWS SageMaker
- Strong programming skills in Python
- Experience with SQL and NoSQL databases
- Strong problem-solving ability
- Excellent written and verbal communication and skills
- Degree in Computer Science or related field
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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