The M&R Coordinator monitors and tracks invoices related to container repairs, ensures estimates are accurate, coordinates repair processes, maintains inventory, and assists with claims. They also provide customer support and maintain records for cost savings.
Description
Main Purpose of the Role:
In concert with company policy; monitor, track and report the following; duplicate coding on all invoices related to reefer, genset & dry container repairs; vet all estimates related to repair; maintains all reefer, genset & OOS inventories; handles all bookings and manifests for reefers; invoices all M&R fueling gensets; processes invoices for the Branch.
Main Tasks:
- Ensure repair vendors submit damage estimates within 2 days of container arrival.
- Review submitted estimates to verify accuracy of repair codes and compliance with ZIM repair policies.
- Identify and apply any potential cost reductions or adjustments.
- Follow up with repair vendors to ensure they receive estimate approvals and expedite repair completion within 2 days plus designated task time.
- Review daily depot and terminal inventories to ensure systems are updated accurately with all damage related movements.
- Coordinate with the equipment team to reposition damaged containers to repair facilities.
- Review estimate for possible 3rd party claim.
- Gather documentation necessary for 3rd party claim.
- Notify liable party of 3rd party claim intent.
- Forward 3rd party claim documentation to head office.
- Vet and approve MNR related invoices.
- Resolve discrepancies by disputing or requesting revisions from vendors.
- Assist the trucking community by providing guidance on returning damaged equipment. Additionally, respond promptly to email inquiries regarding genset availability and requirements.
- Maintain cost savings initiatives.
- Reporting of the M&R cost savings.
- Provide backup support to the Cold Treatment Department and ensure all Cold Treatment reefers are successfully passed and cleared up by the USDA
• Academic education: Graduate from a technical school or two-year college or four years related experience and/or training; or equivalent combination of education and experience.
• Must be mechanically inclined preferably with knowledge of containers and chassis.
• Must be customer service oriented, attentive to detail, well organized, capable of multi-tasking, and flexible to change priorities.
Similar Jobs
Fintech • Software
The Payroll Manager oversees U.S. and Canadian payroll operations, ensuring accuracy and compliance. They handle payroll processing, tax scenarios, and internal audits while driving process improvements.
Top Skills:
AdpPayroll SystemsTime And Attendance Platforms
Fintech • Software
As a Principal Software Engineer, you will write scalable SaaS solutions, optimize performance, and address technical debt while collaborating across teams.
Top Skills:
.NetAksAzureAzure DevopsC#DockerJavaJavaScriptKubernetesNode.jsPostgresReactRestful ApisSQL ServerTypescript
Fintech • Software
The Principal Data Platform Engineer leads the design of data architectures, implements data platform patterns, and optimizes system performance, ensuring data strategy operates at scale.
Top Skills:
Azure FabricData FactoryDelta LakeDockerKubernetesOnelakePower BIPysparkPythonSQL
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
