JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The LIS Manager serves as the onsite leader responsible for all laboratory support operations within an R&D environment. This is a working manager role. This role provides strong leadership for a team of technicians, ensuring the management, maintenance, and optimization of laboratory scientific equipment and systems. The LIS Manager acts as the primary point of contact for escalations and requests, prioritizes researcher needs, and ensures all operations meet safety, quality, and timeline requirements.
Key Responsibilities
Supervise and coordinate daily laboratory maintenance and calibration services, ensuring accurate and timely execution of activities.
Assign, prioritize, and monitor technician workloads; mentor and coach staff, delivering ongoing performance feedback.
Lead by example, promoting professionalism, quality, and adherence to standard operating procedures.
Maintain calibration equipment and ensure resources are available and properly calibrated.
Provide technical guidance to staff and stakeholders regarding calibration methods, uncertainties, and results.
Maintain documentation in accordance with Good Documentation Practices (GDP).
Participate in internal audits and drive continuous improvement initiatives.
Resolve inquiries in partnership with customer service to ensure satisfaction.
Coordinate with procurement to maintain spare parts.
Collaborate with engineering to maintain accurate procedures and datasheets.
Oversee acquisition, installation, maintenance, scheduling, and repair of laboratory instruments.
Oversee multiple customer locations.
Maintain on call rotation and act as back up.
Support 24/7 emergency response.
Be able to carry up to 50lbs.
Qualifications
Bachelor’s degree in health sciences, physical sciences, electronics, engineering, metrology, or related experience in a science technical field.
Military training in PMEL, TMDE, or equivalent field experience may substitute for degree requirements.
Experience
Minimum of six years of laboratory or calibration/metrology experience, with at least two years in a supervisory, lead, or senior technician role.
Technical Proficiency
Advanced understanding of laboratory instrumentation and operations.
Knowledge of CMMS work order administration
Proven ability to supervise, mentor, and develop technical staff.
Strong diagnostic abilities and creativity in resolving equipment and process issues.
Excellent verbal and written communication with team members, management, and external stakeholders.
Ability to manage multiple priorities, assignments, and maintain detailed records.
Experience building productive relationships across cross-functional teams.
Flexibility to respond to changing priorities, technologies, and high-pressure situations.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Estimated compensation for this position:
115,000.00 – 140,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Cambridge, MAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
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