Contingent Workforce Program Manager

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Catalant helps the world’s leading organizations get from strategy to execution faster. Our Platform empowers organizations to work with greater agility to accelerate growth, drive efficiency, and rapidly innovate. 

Trusted by more than 30 percent of the Fortune 100, the Catalant Platform enables business leaders to organize and gain visibility into mission critical work, access and dynamically deploy both internal and external resources, and track the speed, quality, and impact of work to drive better business performance. Access to our robust Expert Marketplace of over 55,000 independent experts and 1,000 boutique consulting firms helps organizations fill in critical capabilities and capacity gaps on high-priority projects. 

Our investors include General Catalyst, Highland Capital, GE Ventures, and Greylock Partners. 

We’re looking for curious, scrappy, talented people with a bias for action to join our team. Your next big thing is already here.



Are you an experienced workforce compliance professional who’s great at developing processes to help high-growth organizations scale? Are you a results-oriented person who enjoys working in a fast-paced, challenging environment? Do you pride yourself on a customer-service orientation and strong cross-functional communication abilities? If so, we want you on our team!

We’re looking for a resourceful, strategic Contingent Workforce Program Manager to execute and build out Catalant’s Expert Marketplace compliance functionality, by interfacing with our legal and sales teams, customers, experts and vendors. This is an opportunity to make a big impact in a fast-paced, disruptive company. This position will be located in Catalant’s Boston headquarters.

WHAT YOU’LL DO

  • Manage the Expert Marketplace compliance function including the day-to-day management and compliance working collaboratively with cross-functional partners 
  • Assist in the coordination and oversight of onboarding procedures and roster management of the contingent worker, inclusive of background checks and other contractual/compliance requirements
  • Develop strong relationships with cross-functional stakeholders and across business entities both in person and remote environments to understand business needs and ensure optimum vendor service delivery and satisfaction
  • Identify, track, and manage issues, risks, and action-items across direct reports, while demonstrating consistent follow-through.
  • Develop guidelines, policies, processes and legal compliance
  • Recommend process improvements to drive operational efficiency
  • Provide information concerning business intelligence, benchmarking, and workforce analytics and consolidate data/information to present for review with primary stakeholders and drive fact based decision making

WHAT YOU'LL BRING

Education and Experience

  • B.A. or B.S. degree
  • Contingent workforce, policy/program development, compliance, vendor screening programs, risk management, or human resources experience
  • Minimum of five years of experience in workforce management, human resource management or staffing highly preferred
  • Experience with Independent Worker classification, compliance of independent contractors and staffing partners, payroll processing, contract administration and background check screening 
  • Development and understanding of Contingent Workforce Policies preferred 
  • Experience with Vendor Management Systems preferred 
  • Experience managing vendor relationships and SLAs

Personal Attributes and Competencies

  • Ability to work independently as well as prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment
  • Enthusiasm for building and implementing scalable processes 
  • Energy for the challenges of serving a dynamic, high-growth company
  • A customer-service, solutions-oriented approach, comfort with change and ambiguity
  • Demonstrated customer service skills and exceptional communication skills
  • Strong capacity for learning new technologies
  • Ability to influence and partner with different parts of the organization to achieve results
  • Professional presence and ability to communicate confidently in the face of pressure from other parts of the organization
  • High integrity


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

Our Boston HQ is in the Seaport neighborhood — an area with a dynamic food scene and many of Boston's emerging tech companies.

An Insider's view of Catalant Technologies

How does the company support your career growth?

Catalant always has my needs and career growth top of mind. There's constant collaboration between my manager, my team, and myself when determining what to work on next to make sure it aligns with both the company's goals and my own career goals. I don't think there has been a time where my growth hasn't been taken into consideration.

Danny

Sr. Software Engineer

How do you make yourself accessible to the rest of the team?

I try to interact with as many colleagues as possible across functions and levels, whether virtually or at events, to learn about their roles and where our paths may cross. I message that while I'm the company lawyer, I'm also happy to get involved in matters unrelated to legal if I can add value or be a sounding board. My door is always open!

Victoria

Chief Legal Officer & Head of People

What are Catalant Technologies Perks + Benefits

Catalant Technologies Benefits Overview

Catalant provides unlimited time off, generous coverage of medical, dental and vision plans, commuter benefits, and lifestyle subsidies.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Catalant hosts weekly all-hands meetings conducted on a hybrid basis for our hybrid and remote employees.
In-person revenue kickoff
Employee awards
Flexible work schedule
Flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Catalant offers quarterly wellness days for employees to employees to unplug and recharge.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
Virtual coaching services

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