Head of Public Policy Innovation and Insights

| Greater Boston Area

STRATEGIC CONTEXT

MassMutual is a leading consumer financial services company with enduring, dynamic franchises in insurance, asset management, and retirement. A mutually owned company ranked in the Fortune 100, MassMutual’s interests are uniquely aligned with those of its policy owners. In a world of declining institutional trust and economic uncertainty, MassMutual has the strength, scale, and distinctive mutual ownership structure to “break through” as a growing franchise helping people secure their futures and protect the ones they love.

As further context, the Company is currently undergoing a far-reaching and sustained effort to transform itself by, among other steps: building a new 1,000‑person office located in Boston’s dynamic Seaport District, re‑conceptualizing its portfolio of businesses worldwide (+$8.5 billion of M&A transactions in the past two years alone), and investing in new digital franchises to serve Millennial-aged consumers more effectively (for example, HavenLife). Mutually owned – never beholden to short-term investors’ interests – MassMutual can make bold moves aligned with our values and the powerful secular trends impacting our world.

OPPORTUNITY

This market-leading financial services company is seeking a results-driven, engaging and dynamic leader to design, build and manage a brand new public policy team/function to support the enterprise on issues relating to public policy. This new leader will view public policy as a powerful, constructive tool set with which to shape markets and minds, drive break-through business outcomes, and improve the lives of customers and their communities. Focused neither on “spin” nor superficial “rapid response”-type efforts, the Company’s new public policy group will drive meaningful, positive impact through research, insight, effective collaboration and engagement. 

As an integral part of the Company’s ongoing transformation, MassMutual’s new Head of Public Policy (and her/his team) will: (i) identify fruitful areas of global and/or U.S. public policy wherein MassMutual can drive significant positive impact aligned with our Purpose to help people secure their future and protect the ones they love; (ii) design and execute effective strategies in such areas to engage with key constituencies constructively, direct and amplify the related public discourse, and enhance MassMutual’s brand equities; and, (iii) ultimately, materially improve MassMutual’s ability to deliver against its Purpose long-term. 

It is expected that policy positions adopted by the Company going forward will be implemented comprehensively and have demonstrable and sustained impact on: (i) the Company’s internal operations and practices; (ii) what is messaged to stakeholders externally; and (iii) how MassMutual allocates its substantial capital over time.

This new role will have immediate impact and frequent engagement with the Company’s CEO, Executive Leadership Team, and other leaders throughout the organization. The position reports into the Head of Strategy & Corporate Development. The Public Policy function will be part of a broader, integrated team with the Strategy, Consumer & Market Insights and Corporate Development functions. This collaboration creates unique opportunities for insights, impact, and team building in the collective pursuit of advancing the company’s corporate agenda.

RESPONSIBILITIES

  • Drive the definition of MassMutual’s global/U.S. public policy agenda focused on a distinct, clearly articulated, and complementary set of long-term policy aims (and corresponding business goals)
  • Drive the development/gathering and synthesis of research, including proprietary research, around high-priority topics/areas of focus
  • Develop and cultivate effective public policy campaigns (and related communications channels) to direct and amplify the public discourse surrounding MassMutual’s policy aims while also enhancing MassMutual’s brand equities overall
  • Closely collaborate across the entire enterprise to ensure that, ultimately, the success of MassMutual’s public policy efforts “translates” into heighten success for our various businesses, for our policy owners and customers, for our communities, and in MassMutual’s engagement with other policy actors going forward
  • Identify key risks proactively and develop appropriate risk migration strategies in collaboration with other stakeholders
  • Attract, develop and retain incredibly high-performing team members whose backgrounds reflect our community and who can consistently and confidently bring their whole selves to our work together and to MassMutual more broadly

    REQUIREMENTS

  • Bachelor’s degree required, advanced degree in a related field highly valued
  • Best-in-class analytical skills and a passion for analysis and data-driven problem solving
  • A minimum of eight years of policy (or policy-related) experience, and a minimum of twelve years of overall work experience
  • Proven ability to shape markets, shift public perceptions, and build effective coalitions, not just produce white papers and other collateral
  • Demonstrated awareness of the financial services industry – with a keen understanding of the issues, challenges, and opportunities facing both U.S. financial services firms and, critically, U.S. consumers
  • Proven ability to collaborate effectively with a variety of stakeholders
  • Ability to create simple, powerful, and data-driven written communications for a wide variety of audiences
  • Ability to present findings and insights to senior leaders in both small- and large-group settings
  • Proven competency building trust-based relationships with a diverse set of clients/partners and constituencies across a large organization
  • Demonstrated capabilities in building influential and engaging social media channels, media assets and related campaigns highly valued

    LEADERSHIP IMPERATIVES

  • Creates an environment of trust through integrity, straightforwardness and competency
  • Inspires high performance, demands accountability
  • Thoughtfully and constructively both challenges and partners with others
  • Drives timely, high-quality decision making
  • Fosters diversity and innovation; thrives in and bolsters a collaborative environment
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Technology we use

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Location

We currently have Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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