Contingent Workforce Program Manager
Catalant helps the world’s leading organizations get from strategy to execution faster. Our Platform empowers organizations to work with greater agility to accelerate growth, drive efficiency, and rapidly innovate.
Trusted by more than 30 percent of the Fortune 100, the Catalant Platform enables business leaders to organize and gain visibility into mission critical work, access and dynamically deploy both internal and external resources, and track the speed, quality, and impact of work to drive better business performance. Access to our robust Expert Marketplace of over 55,000 independent experts and 1,000 boutique consulting firms helps organizations fill in critical capabilities and capacity gaps on high-priority projects.
Our investors include General Catalyst, Highland Capital, GE Ventures, and Greylock Partners.
We’re looking for curious, scrappy, talented people with a bias for action to join our team. Your next big thing is already here.
Are you an experienced workforce compliance professional who’s great at developing processes to help high-growth organizations scale? Are you a results-oriented person who enjoys working in a fast-paced, challenging environment? Do you pride yourself on a customer-service orientation and strong cross-functional communication abilities? If so, we want you on our team!
We’re looking for a resourceful, strategic Contingent Workforce Program Manager to execute and build out Catalant’s Expert Marketplace compliance functionality, by interfacing with our legal and sales teams, customers, experts and vendors. This is an opportunity to make a big impact in a fast-paced, disruptive company. This position will be located in Catalant’s Boston headquarters.
WHAT YOU’LL DO
- Manage the Expert Marketplace compliance function including the day-to-day management and compliance working collaboratively with cross-functional partners
- Assist in the coordination and oversight of onboarding procedures and roster management of the contingent worker, inclusive of background checks and other contractual/compliance requirements
- Develop strong relationships with cross-functional stakeholders and across business entities both in person and remote environments to understand business needs and ensure optimum vendor service delivery and satisfaction
- Identify, track, and manage issues, risks, and action-items across direct reports, while demonstrating consistent follow-through.
- Develop guidelines, policies, processes and legal compliance
- Recommend process improvements to drive operational efficiency
- Provide information concerning business intelligence, benchmarking, and workforce analytics and consolidate data/information to present for review with primary stakeholders and drive fact based decision making
WHAT YOU'LL BRING
Education and Experience
- B.A. or B.S. degree
- Contingent workforce, policy/program development, compliance, vendor screening programs, risk management, or human resources experience
- Minimum of five years of experience in workforce management, human resource management or staffing highly preferred
- Experience with Independent Worker classification, compliance of independent contractors and staffing partners, payroll processing, contract administration and background check screening
- Development and understanding of Contingent Workforce Policies preferred
- Experience with Vendor Management Systems preferred
- Experience managing vendor relationships and SLAs
Personal Attributes and Competencies
- Ability to work independently as well as prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial environment
- Enthusiasm for building and implementing scalable processes
- Energy for the challenges of serving a dynamic, high-growth company
- A customer-service, solutions-oriented approach, comfort with change and ambiguity
- Demonstrated customer service skills and exceptional communication skills
- Strong capacity for learning new technologies
- Ability to influence and partner with different parts of the organization to achieve results
- Professional presence and ability to communicate confidently in the face of pressure from other parts of the organization
- High integrity