Easy Apply
Easy Apply
The Legal Operations Manager will optimize the Legal function, manage legal technologies, and enhance operational efficiency while collaborating cross-functionally.
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Legal Operations Manager to streamline, scale, and optimize our Legal function in support of a rapidly growing and dynamic business. This role will play a critical part in improving operational efficiency, driving process innovation, and enabling the legal team to focus on strategic priorities. You will collaborate cross-functionally across WHOOP, helping to design and implement systems, workflows, and tools that increase legal impact while reducing friction for internal stakeholders.
RESPONSIBILITIES:
- Develop, implement, and continuously optimize processes and systems that support the Legal team’s delivery of services to the business
- Own and manage the lifecycle of legal technologies, including contract lifecycle management (CLM), e-billing, and matter management systems
- Partner with Legal and cross-functional teams (including Finance, People, Product, and Security) to drive operational initiatives, legal risk management, and compliance
- Analyze legal operations metrics, provide dashboards and insights, and inform decision-making with data
- Manage legal vendor relationships, budgets, and outside counsel engagements
- Lead knowledge management efforts, including the development of internal playbooks, templates, and process documentation
QUALIFICATIONS:
- 4+ years of experience in Legal Operations within a high-growth technology company
- Proven track record managing legal tech tools and legal process optimization initiatives
- Strong analytical and project management skills, with an ability to manage multiple priorities and stakeholders
- Excellent communication skills and the ability to translate legal requirements into business-friendly solutions
- Experience with contract lifecycle management systems and other legal operations tools
- Familiarity with legal budgeting, spend management, and vendor optimization
- Bachelor's degree or equivalent experience
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Ai Tools
Contract Lifecycle Management (Clm) Systems
E-Billing
Legal Technologies
Matter Management Systems
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
Similar Jobs at WHOOP
Fitness • Hardware • Healthtech • Sports • Wearables
The Software Engineering Manager will lead a team to develop and maintain internal business systems, ensuring scalability, reliability, and alignment with company goals while mentoring engineers and promoting best practices.
Top Skills:
AWSAzureGCPGoJavaPython
Fitness • Hardware • Healthtech • Sports • Wearables
As a Senior Android Engineer at WHOOP, you will develop Android applications, enhance usability, and collaborate with cross-functional teams to optimize user performance.
Top Skills:
Android Architecture ComponentsAndroid StudioCoroutinesJetpack ComposeKotlinRestful ApisRoom
Fitness • Hardware • Healthtech • Sports • Wearables
The Senior Software Engineering Manager leads security engineering teams at WHOOP, ensuring product security and compliance with HIPAA standards, while fostering innovation and a positive team culture.
Top Skills:
AWSDockerKubernetes
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
