Legal E-Billing Administrator

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

As an E-Billing Administrator, you will support the E-Billing Manager and team with all aspects of client electronic billing platform changes and on-boarding. Your responsibilities will include managing e-billing processes, services, and procedures to ensure accurate and timely entries into the firm’s billing system, while delivering exceptional customer service.

What You’ll Do:

• Assist in appeals of reduced and short paid invoices researching e-billing sites.
• Assist with electronic on-boarding tasks, including client matter setup and mapping, timekeeper entry and mapping and rate updates/maintenance across various e-billing platforms.
• Troubleshoot e-billing-related issues and provide support to Billing Department team members.
• Handle overflow e-billing invoice submissions.
• Transmit electronic billing, evaluate e-billing processes and procedures, and implement necessary system changes.
• Record and maintain accurate phase, task, and billing codes.
• Coordinate special client billing requests with E-Billing management.
• Collaborate with the Pricing and Project Management team to approve and implement special rate arrangements.
• Respond promptly to requests submitted in the E-billing inbox.
• Prepare client and/or attorney analyses as needed.
• Work with billers and collection coordinators on e-billing short-pays and appeals.
• Preform tasks as needed.

Who You Are:

• 3-5 years of legal billing experience; appealing invoices a plus.
• Proficiency with financial/billing software; Aderant Expert billing system experience is preferred.
• Experience with electronic billing transmission on various e-billing platforms; BillBlast experience is preferred.
• Ability to adhere to and apply billing department policies and procedures.
• Strong communication skills, with the ability to interact professionally and tactfully with all levels of the firm.
• High level of customer service in a fast-paced environment.
• Ability to manage a high volume of tasks with attention to detail and prioritize effectively.
• Proficiency in MS Office, with strong knowledge of Excel preferred.​

#LI-MS1

Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance

• Life and disability insurance

• Retirement & Savings Plan

• Emergency back-up child and adult care

• Paid vacation, sick time off, and holidays

• Professional development and career advancement opportunities

• Employee recognition and reward programs

• Employee wellness and assistance programs

• Employee discounts and perks

​Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.
 

This position is eligible for overtime: Yes

The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $70,000.00 - $75,000.00