Learning & Organizational Development Partner (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking an experienced Learning & Organizational Development Partner to join our team! Reporting to the Manager, Learning & Organizational Development, you’ll help us train our newest and current team members to speed up their ramp-up period and/or support their growth and development so they can be wildly successful in their roles.  

You will partner with the L&OD team and your key stakeholders to design programs and process, co-create curriculum, select appropriate delivery methods, create communication plans and define metrics to ensure we are preparing and developing our associates to fulfill our mission. You will be responsible for new associates’ orientation and onboarding, associate learning & development programs, and will assist with manager development programs and our performance management process.  You’ll also serve as an internal brand ambassador for our company and culture.  

Why work on this team: 

• This position will give you exposure and insight into all aspects of the Human Resources function as you will collaborate with many departments within HR.

• his role will provide insight and exposure to the entire Availity organization.

• As a member of this team, learning, being creative, and growing professionally are strongly encouraged.

What you will be doing: 

• Leading and continuously improving New Associate Orientation and Onboarding.

• Collaborating with L&OD team members to co-create learning and development programs specific to the Availity new associates and staff in the US and India.

• Working collaboratively and regularly with company subject matter experts (SMEs) to understand our general business operations and products.

• Conducting needs assessments to assess training needs/skill gaps and learning styles for target audiences.

• Creating communication and marketing plans for L&D programs and events. 

• Delivering consistent high-quality learning programs utilizing a variety of formats and methodologies (role-playing, simulations, team exercises, just in time, group discussions, polls, videos, bite-sized lectures, etc.) to engage and ingest learning meaningfully. 

• Creating on-demand training content including reference guides and training videos.

• Measuring and reporting the effectiveness of training against learning objectives.

• Providing additional one-on-one training and coaching support for select roles as needed.

• Researching and proposing solutions to course-correct and implement measured solutions (training, teambuilding, or other) to close performance gaps.

To be qualified for the role, you have:

• Minimum of 5 years of corporate training and instructional design experience for virtual and in-person delivery.

• Experience working in a virtual, global team environment and delivering training to participants in various time zones and countries.

• Bachelor’s degree or the equivalent in work experience.

• A drive to network and build successful relationships at all levels.

• PHR, SPHR, GPHR or other accredited HR/L&D certifications a plus.

• Strong program management and organizational skills.

• Excellent communication skills, both verbally and in writing.

• Strong collaborative spirit to work together and co-create learning and development programs.

• Applied knowledge of adult learning theories and instructional design models.

• General proficiency utilizing technology to deliver recorded as well as live virtual and in-person training.

• Strong proficiency in Learning Management Software, MS Suite (Microsoft Word, Excel, and PowerPoint), and Instructional Design Software (e.g., Articulate).

• Ability to present content tailored by role type, audience, and geographies.

• A strong passion for learning, with energy and enthusiasm to motivate and engage your colleagues.

• Interest in growing knowledge of OD concepts and practices including: strategy development, change management, work redesign, process mapping, organization design, and talent management.

• Demonstrated ability in large group facilitation, coaching, consulting, team building, training, conflict management, problem-solving, and project management.

• Demonstrated ability to identify and implement innovative approaches to organizational effectiveness, think strategically and systemically, and achieve results when working across organizational boundaries.

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!

• Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps in process: 
After you apply, you will receive email messages thanking you for applying and then you will continue to receive more email messages alerting you as to where you are in the recruitment process. 

 Interview process:  

• Recruiter resume review

• Manager resume review

• Recruiter interview

• Manager interview

• Peer interview

• Human Resources Panel interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection Act  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers