Job Title: Lead Solutions Engineer
Employment Status: Full-time
Office Hours: Monday - Friday, in-office with 1 day WFH option
Location: Boston, Massachusetts
Salary: $115,000 - $150,000 + variable comp + equity options
*OTE may be negotiated based on experience level
As a Ketryx Lead Solutions Engineer, you will play a dual role: directly supporting our large accounts through hands-on technical engagement while also building, mentoring, and leading a growing Solutions Engineering team. We offer the autonomy and support that encourages your personal and professional growth as we continue to scale our operations in the Boston office.
Our ideal candidates will have demonstrated previous results in a fast-paced and demanding atmosphere. Someone who is a self-starter and eager to contribute new ideas and strategies in a fast-growing startup will do well in this position. In this role, you will be allowed the opportunity to implement your target-driven work ethic and support Ketryx's mission to impact 100 million patient lives by 2030. This position will be based in our Cambridge, MA office. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas (including H-1B), F-1 visas, or Optional Practical Training (OPT) status at this time.
Responsibilities:
- Lead by example as a hands-on Solutions Engineer for large accounts, running tailored demos, technical deep-dives, and proof-of-concepts.
- Manage and mentor a growing Solutions Engineering team, providing guidance for early-career hires as well as seasoned professionals.
- Develop scalable processes for team growth, onboarding, training, and knowledge sharing.
- Collaborate with sales teams to understand client needs and craft solution proposals emphasizing our key value propositions: higher quality, faster releases, and inspection readiness.
- Craft compelling technical narratives and solution architectures aligned with customer pain points and regulatory expectations.
- Serve as a subject matter expert on Application Lifecycle Management in regulated environments.
- Help define KPIs for SE team performance and customer engagement.
- Stay informed on industry trends, competitive landscape, and evolving regulatory standards.
Required Skills:
- Bachelor's degree in Computer Science, Biomedical Engineering, or related field.
- Minimum of 5 years of experience in customer success, technical support, sales engineering, or related.
- Prior experience managing or mentoring team members, ideally in a scaling environment.
- Strong understanding of Application Lifecycle Management, DevOps practices, and software development in regulated environments.
- Excellent presentation and communication skills, able to explain complex technical concepts to diverse audiences.
- Experience with various DevTools and understanding of their role in the software development process.
- Familiarity with life sciences regulations (e.g., FDA, EMA) and software validation requirements.
- Willingness to travel.
Preferred Skills:
- Experience scaling SE teams or working in a high-growth startup environment.
- Comfortable working cross-functionally in fast-paced settings.
- Prior experience in technical product software, especially in the life sciences space.
- Exceptional organizational and time-management skills.
- Previous startup experience.
Keywords: High growth company, scaling environment, solution architect, sales engineer, sales engineer manager, solutions engineer manager, senior solutions engineer, senior sales engineer, medical device software, medical device sales, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Hybrid work model (mix of work from home and office is possible)
- Generous PTO for full-time
Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.
Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!
Top Skills
Ketryx Cambridge, Massachusetts, USA Office
Cambridge, MA , United States, 02142
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