Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.
The Opportunity:
As a Lead Web Engineer you’ll drive high impact improvements across our platform by maintaining and building new features and integrating multiple internal systems into a cohesive platform. You’ll mentor engineers across teams, lead architecture decisions, and refine development processes to ensure scalable, maintainable software. You’re comfortable working across the stack with a wide array of languages and tools to support both technical and strategic outcomes. You know how to identify performance bottlenecks and resolve them efficiently, keeping our platform responsive and our customers happy.
Our Engineering department is organized into cross-functional Agile teams focused on delivering real customer value using the latest front-end and back-end technologies. In this role, you’ll solve complex challenges at scale in the e-commerce space, developing creative, intuitive features that drive business impact.
You’ll collaborate closely with Product Owners, QA Engineers, UX Designers, and Developers to deliver exceptional software. Your leadership will set the tone for best practices in architecture, code quality, testing, and innovation.
How your role contributes to the success of Vivid Seats:
- Guide the direction of the design and implementation of the systems powering our B2C Marketplace.
- Deliver innovative, scalable solutions that differentiate us from competitors.
- Collaborate cross-functionally with engineering teams and business stakeholders to deliver value iteratively.
- Mentor engineers within and beyond your team, fostering growth and productivity.
- Champion engineering standards and participate in the team’s on-call rotation
How your role expectations will progress as a Lead Engineer in the first 30, 90, and 180 days:
30 days in
- Complete new hire orientation, gaining the resources you need to be successful.
- Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.
- Acclimate to team and company norms, business objectives, and Vivid Seats values.
- Develop basic understanding of applications, tech stack, and development process.
- Begin contributing to team deliverables.
90 days in
- Enhance our processes, methods, or technologies to support overall business goals and drive team efficiencies.
- Thoroughly understand the business context of current architecture and any technical pain points to begin formulating architectural solutions.
- Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives.
- Leverage a mindset of continuous experimentation to help with team efficiency.
- Produce and deliver clean, well-tested code that helps deliver
- Mentor engineers on your direct team
180 days in
- Architect and take ownership of key components, designing solutions for strategic business needs.
- Leverage and improve application observability tools to know about problems before our users.
- Identify and lead efforts to improve performance, maintainability, or developer experience. Measuring results and sharing impact along the way.
- Partner with your manager to define and pursue your personalized career growth plan.
- Expand your mentorship to others within the department, playing an active role in elevating the skill sets of those you work with.
What You’ll Bring:
- A proven career leading the build of features and applications in React; direct experience with Next.js is a plus.
- Strong front-end development skills (HTML, CSS, JavaScript, TypeScript).
- Experience with back-end web technologies (Node, or Java)
- Proficiency with JavaScript testing frameworks (Jest, RTL, etc.)
- Excellent written and interpersonal communication skills; able to articulate design decisions and mentor others effectively.
- A collaborative spirit and enthusiasm for helping others grow.
- A pragmatic, user-centered mindset focused on solving real problems with the right tools for the job.
- The ability to deeply understand stakeholders and users and build solutions that meet their needs.
- A proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate your work, and contribute to a culture of innovation.
Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives and equity for all employees; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market, relevant skills/experience, education, and other qualifications.
Location: Chicago, IL
We believe in a hybrid 3 days/week in-office working model, which provides employees the flexibility to take advantage of in-person and remote collaboration. Check out our brand new HQ office, bursting with the energy of live events fandom and the vibrancy of Chicago’s rising tech scene.
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Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
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