Lead Software Engineer - QA Automation and Manual Testing

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As the Lead QA Automation and Manual Testing Engineer at JPMorgan Chase within the Technology division, you will have the opportunity to impact your career and provide an adventure where you can push the limits of what's possible. You will lead the QA team in designing, developing, and executing both automated and manual test plans, ensuring the quality of our products and mentoring junior team members.
Job Responsibilities

• Lead the QA team in designing, developing, and executing both automated and manual test plans.
• Write, maintain, and enhance automation scripts to ensure comprehensive test coverage.
• Utilize Sauce Labs for cross-browser and cross-platform testing, ensuring compatibility across various devices and operating systems.
• Configure mobile testing environments and operating systems to support testing activities.
• Conduct thorough manual testing to identify and document defects, ensuring the highest quality standards.
• Collaborate with development, product management, and other stakeholders to understand requirements and define test strategies.
• Mentor and guide junior QA engineers, providing technical leadership and support.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Analyze test results, identify trends, and provide actionable insights to improve product quality.
• Stay up-to-date with industry trends and emerging technologies in QA and testing.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Proven experience in QA automation and manual testing, with a minimum of 5 years in a lead role.
• Strong proficiency in writing automation scripts using tools such as Selenium, Appium, or similar.
• Hands-on experience with Sauce Labs for automated testing.
• Knowledge of mobile configurations and operating systems for testing purposes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and leadership skills, with the ability to work collaboratively in a team environment.
• Ability to work independently and make sound decisions with good judgment.
• Experience with development or test automation tools/frameworks (e.g., Cucumber, Selenium Grid, Junit, Jenkins).
• Knowledge of platforms/OS/Servers (e.g., Mac, Windows Server, Linux/Unix, J2EE, Apache, Tomcat).

Preferred Qualifications, Capabilities, and Skills

• Exposure to commercial mobile manual/automation test management packages.
• Familiarity with web technologies (e.g., HTTP, XML, REST, HTML).
• Understanding of the Application Development Lifecycle and concepts.
• Familiarity with Agile/Scrum methodologies along with relevant certifications in QA or software testing are a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.