Extend Logo

Extend

Lead Risk Analytics Data Scientist

Reposted 24 Days Ago
Remote
Hiring Remotely in US
125K-155K Annually
Senior level
Remote
Hiring Remotely in US
125K-155K Annually
Senior level
The Lead Risk Analytics Data Scientist will develop risk pricing, design data models, automate workflows, and communicate insights to leadership. Responsibilities include owning the risk narrative, building analytics foundations, and utilizing AI to enhance efficiency.
The summary above was generated by AI

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
About the Role:

You'll join our centralized Risk, Analytics & Data Science team at Extend, where you'll play an essential role in the risk monitoring process for our product protection and shipping protection offerings. You will collaborate with cross-functional teams to help Extend maintain a healthy loss ratio through premium changes, underwriting process and claims initiatives. A great opportunity to convert your analytics expertise into business impact by supporting measurement of unit economics to feed strong business decisions. 

You will also be partnering with the cross functional teams (Product / Program, Revenue / Sales, etc.) to develop appropriate premiums for new coverages and product categories. This isn't a "maintain the existing model" role. You'll be involved from the moment a new merchant deal is being negotiated, through program design, all the way to launch.

You also have the opportunity to take ownership of data architecture for the Risk Analytics function. We've invested heavily in modern data infrastructure and AI tooling, and we want someone who's excited to actually use them. If you enjoy autonomy and the freedom to build your own pricing infrastructure, you’ll thrive on our team.

If you enjoy working with data and analytical tools / models and have always wanted to get more involved on the business side — this role is for you.

What You Will Be Doing:

As a core member of the Risk Analytics function of Extend, you will 

  • Price deals no one has priced before. Every time Extend enters a new merchant category, such as a new product type, a new vertical, or a partnership being negotiated right now, there's no existing model to hand you. You'll design the premium structure from first principles, figure out how to validate it when the data is thin, and own it through launch. The work is genuinely unsolved, and the decisions are yours to make.
  • Turn a monitoring function into a decision engine. We know what our loss ratios are. What leadership needs is to know what to do about them: which claims initiatives to pursue, which premiums to adjust, which programs to renegotiate. You'll build the tooling that makes that call possible, and you'll be the person making the recommendation.
  • Own the risk narrative with senior leadership. When the loss ratio moves, you're the one who explains why and what comes next, to an audience that includes the C-suite. If you've wanted more visibility than your current role gives you, this one puts you in that room.
  • Build the data foundation for Risk Analytics — and make it yours. We have dbt and Snowflake. What we don't have is a fully built Risk Analytics layer sitting on top of it. You'll design the data models, set the standards, and shape how this function works for the next several years. If you've ever inherited an architecture you wished you could rebuild from scratch, this is the rare opportunity to build it right the first time.
  • Actually use AI to change how the team works. Not as a buzzword, but as a working practice. We use Claude heavily. For this role, that means finding the places in the risk analytics workflow where a manual step shouldn't be manual, automating it, and raising the floor on what the team can produce. You'll have latitude to experiment and the expectation that you will.
What We’re Looking For:
  • Strong analytical and data skills spanning SQL, Python or R, pipeline development and data modeling (dbt, Snowflake), and visualization tools such as Tableau or Streamlit.
  • 5+ years of experience working on actuarial pricing, predictive modeling or other Risk Analytics related areas
  • Ability to dive deep into data and communicate insights to audiences of all backgrounds, especially to teams with less data & analytics experience
  • Relevant Actuarial experience (such as Associate of the Casualty Actuarial Society (ACAS) or equivalent exam experience) preferred but not required
  • Excited and passionate about the new AI tools (Claude, Gemini, etc.) and eager to learn how that can help improve our day-to-day efficiency
  • Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field
  • Ability and interest in thinking beyond the insurance organization, considering the challenges of other teams, and prioritizing what is best for the business holistically, is essential
  • Empathy, humility, and curiosity

Expected Pay Range: $125,000 - $155,000 per year salaried*

* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

Extend CCPA HR Notice




Similar Jobs

13 Minutes Ago
Remote
United States
Junior
Junior
HR Tech • Professional Services • Sales • Consulting
Qualify inbound leads and execute targeted outbound outreach to book meetings and generate pipeline for Account Executives. Research prospects, articulate value to HR/L&D leaders, track activity in CRM, collaborate with sales and marketing, and improve SDR playbook using sales tools and AI for personalization.
Top Skills: Ai ToolsApolloClaudeClayHubspotLinkedin Sales Navigator
An Hour Ago
Easy Apply
Remote or Hybrid
Easy Apply
118K-148K Annually
Senior level
118K-148K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead reliability and production engineering for a global, multi-cloud platform. Build highly available infrastructure, drive automation with Python/Go, implement observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, run incident command and post-incident analyses, and partner across teams to improve operability and scalability.
Top Skills: AnsibleAWSAzureBare-MetalBgpC/C++Chaos EngineeringDisaster RecoveryDnsGCPGoGrafanaGreHaproxyHelmIpsecItilLinux/RhelOpentelemetryPrometheusPythonSlis/SlosTemporalTerraform
An Hour Ago
Easy Apply
Remote or Hybrid
USA
Easy Apply
13K-190K Annually
Senior level
13K-190K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Sell Zscaler's data security suite (DLP, CASB, DSPM) to enterprise customers in major US cities. Serve as the specialist for account-based strategies, partner with solution engineers, engage C-suite and technical stakeholders, own regional quota, and collaborate with sales leadership to drive net-new and expansion deals.
Top Skills: AICasbCloud SecurityCloud-NativeDlpDspmZero TrustZero Trust Exchange

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account