Lead reliability engineering for a primary infrastructure domain (Network, Middleware, Database, or Storage). Drive incident resolution, root-cause analysis, SRE practices (SLIs/SLOs/error budgets), capacity planning, observability, automation, performance optimization, and cross-team collaboration. Mentor engineers and lead blameless post-incident reviews to improve platform stability at scale.
Wells Fargo is seeking a Lead Platform Reliability Engineer to join the CTO Platform organization. This role is designed for highly experienced infrastructure engineers who possess deep technical expertise in one core platform discipline (Network, Middleware, Database, or Storage) and have demonstrated experience collaborating across at least one additional infrastructure domains (Enterprise Tools, Cloud, Observability Tools). The expectation is that this engineer will elevate themselves in looking for trends and patterns that are not limited to these streams and investigate systemic issues that span multiple streams or need a deeper troubleshooting.
As part of our Platform Reliability Engineering (PRE) team, you will apply modern Site Reliability Engineering (SRE) practices to improve the availability, resiliency, observability, scalability, and operational excellence of critical enterprise platforms. You will leverage your domain expertise to identify systemic issues, drive automation, and deliver engineering solutions that strengthen platform stability at scale.
In This Role You Will
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
11 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
As part of our Platform Reliability Engineering (PRE) team, you will apply modern Site Reliability Engineering (SRE) practices to improve the availability, resiliency, observability, scalability, and operational excellence of critical enterprise platforms. You will leverage your domain expertise to identify systemic issues, drive automation, and deliver engineering solutions that strengthen platform stability at scale.
In This Role You Will
- Serve as the reliability engineering expert for your primary domain (Network, Middleware, Database, or Storage) while partnering across adjacent technology disciplines
- Lead the investigation and resolution of complex production incidents, identifying root causes and implementing long-term corrective actions
- Apply SRE principles including service level indicators (SLIs), service level objectives (SLOs), error budgets, and reliability engineering practices to improve platform health
- Lead capacity analysis, forecasting, and utilization reviews to identify future scaling risks and prevent service degradation before customer impact occurs
- Perform deep performance analysis across infrastructure layers, identifying bottlenecks, contention points, latency drivers, and resource inefficiencies
- Identify and remediate configuration drift, operational debt, and platform hygiene issues that impact long-term reliability
- Drive proactive reliability improvements through observability, automation, performance optimization, and resiliency engineering
- Design and implement automation solutions that eliminate operational toil, reduce manual intervention, and improve recovery capabilities
- Define and enhance enterprise observability standards through metrics, logging, tracing, alerting, and service health monitoring
- Partner closely with engineering, infrastructure, application, cloud, and operations teams to improve platform performance and availability
- Lead blameless post-incident reviews and convert recurring operational issues into measurable engineering improvements
- Identify reliability risks and communicate technical recommendations to engineering leaders and senior stakeholders
- Mentor engineers and technical teams on reliability engineering, operational excellence, automation, and platform best practices
- 5+ years of Systems Engineering, Infrastructure Engineering, Platform Engineering, Technology Architecture, or equivalent experience demonstrated through work experience, military experience, training, or education
- 5+ years supporting and engineering enterprise-scale production environments
- 5+ years of experience with hands-on expertise in one of the following technology domains:
- Network Engineering (routing, switching, load balancing, DNS, network observability, performance analysis)
- Middleware Engineering (WebSphere, Tomcat, JBoss, Kafka, MQ, application platforms, integration technologies)
- Database Engineering (Oracle, SQL Server, PostgreSQL, MongoDB, database performance, replication, HA/DR)
- Storage Engineering (SAN/NAS technologies, storage virtualization, backup/recovery, performance and capacity management)
- Strong experience applying SRE principles, including SLI/SLO development, error budgets, incident analysis, and reliability measurement
- Experience supporting highly available, mission-critical production environments
- Proven success troubleshooting complex issues spanning multiple technology domains in large-scale distributed environments
- Experience with capacity planning, resiliency engineering, fault tolerance, disaster recovery, and performance optimization
- Hands-on experience with observability and monitoring platforms such as Grafana, Splunk, Prometheus, AppDynamics, Cribl, ThousandEyes, Dynatrace, or similar technologies
- Experience building dashboards, alerts, service health indicators, and operational reporting
- Strong automation and scripting experience using Python, Bash, PowerShell, or similar technologies
- Experience developing operational tooling, API integrations, self-healing capabilities, and automated remediation solutions
- Familiarity with Git-based development practices, CI/CD pipelines, infrastructure automation, and Infrastructure as Code tools such as Ansible or Terraform
- Experience diagnosing and resolving issues that span multiple infrastructure layers
- Ability to influence technical direction across infrastructure and engineering organizations
- Experience leading major incident reviews and driving sustainable operational improvements
- Demonstrated success mentoring engineers and promoting reliability engineering best practices
- Strong communication skills with the ability to translate technical concepts into business-focused outcomes
- This position offers a hybrid schedule
- This position does not offer Visa sponsorship
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
11 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Similar Jobs at Wells Fargo
Fintech • Financial Services
Build and manage consumer and business banking relationships through proactive outreach, discovery conversations, tailored deposit, credit, and investment solutions, and referrals to partner teams. Resolve account inquiries, promote digital banking adoption, maintain accurate documentation, and follow risk and compliance procedures. The role requires customer relationship management, Saturday availability, FINRA licensing, state insurance licensing, SAFE registration, and completion of financial and background screening requirements.
Fintech • Financial Services
Leads enterprise third-party cybersecurity assurance capabilities, including continuous monitoring, assurance automation, data transmission monitoring, risk analytics, and control-to-signal mapping. Partners with cybersecurity, engineering, architecture, risk, governance, and business stakeholders to design scalable monitoring and reporting solutions, analyze technical ecosystems and data flows, develop capability roadmaps, and present recommendations to leadership. Applies approved AI tools responsibly while supporting governance, risk visibility, operational efficiency, and program maturity.
Top Skills:
Ai ToolsAPIsArgusAutomation TechnologiesCloud ServicesContinuous Controls MonitoringData AnalyticsData Transmission MonitoringObservabilityReporting PlatformsSaas PlatformsTelemetry
Fintech • Financial Services
Leads and develops software engineering teams building modern banking technology. Responsibilities include architecture alignment, cloud modernization, distributed platforms, security, scalability, DevOps, code reviews, technical strategy, risk mitigation, vendor collaboration, resource allocation, hiring, and talent development. The role requires hands-on Java and Spring expertise, messaging, container orchestration, and distributed-platform experience.
Top Skills:
AgileAWSDevOpsHibernateJavaJmsKafkaOpenshift Container PlatformPivotal Cloud FoundrySpring Boot
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
