Lead Platform Engineer

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health

Solace is looking for a Lead Platform Engineer to join our fast-moving, mission-driven team. You’ll be our in-house expert on DevOps owning the strategy, architecture, and implementation of infrastructure that supports our entire engineering team. This is a hands-on, high-impact role that will empower product engineers to move fast and build with confidence, without needing to worry about what’s under the hood.

We’re seeking someone with deep AWS expertise and a passion for building scalable systems, improving developer velocity, and enabling flawless deployments across our services. You’ll lead the charge in migrating our infrastructure from Heroku to AWS, setting up isolated feature testing environments, monitoring performance, and automating anything that gets in the way of speed and reliability.

You must be a self-starter who thrives in autonomy, leads with conviction, and collaborates tightly with product engineers to streamline workflows and keep application performance fast.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Wall Street Journal funding announcement here.

• Own the DevOps roadmap: Architect and lead the evolution of our infrastructure, CI/CD pipelines, deployment strategies, and developer workflows.

• Drive our AWS migration: Seamlessly transition infrastructure from Heroku to AWS with zero downtime, ensuring parity and improving reliability and observability.

• Optimize developer experience: Build tools, abstractions, and automated systems that let software engineers focus purely on writing application code.

• Enable isolated feature testing: Design and automate the creation/deletion of ephemeral testing environments for every feature branch.

• Monitor and optimize performance: Set up end-to-end monitoring and alerting systems, identify performance bottlenecks, and collaborate with engineers to address them before they impact users.

• Secure and scale: Build systems that are secure by design, highly available, and prepared for scale as we grow rapidly.

• 5+ years of DevOps/Platform experience, preferably in high-growth startups.

• Expert-level knowledge of AWS services (EC2, ECS, Lambda, CloudFormation, RDS, CloudWatch, etc.) and a track record deploying applications in production environments.

• Strong background in setting up CI/CD pipelines (e.g., GitHub Actions).

• Deep focus on developer enablement. You love removing friction, automating everything, and making tools a breeze to use.

• Experience implementing and scaling monitoring tools/APMs.

• Familiarity with Heroku and experience leading large-scale migrations from PaaS to IaaS.

• Fluency in scripting/automation (e.g., Bash, Python, Terraform, Node).

• Clear communicator who can explain infrastructure tradeoffs and proactively support engineers.

• Frontend: React / Next.js

• Backend: Node.js / NestJS

• Database: PostgreSQL, Redis

• Infrastructure: Heroku (With plans to migrate to AWS)

This is a remote position. Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].