Lead Director, Strategy & Operations - Growth Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As Director of Strategy & Operations, you will support Growth Analytics and drive the effectiveness of the leadership team. You will be pivotal in communicating key messages, solving complex problems through collaboration and influence, and managing key operational workstreams. You will build strong relationships across Growth Analytics and the broader CVSH enterprise with senior stakeholders, ensuring priorities are clearly communicated.

Key Responsibilities:

• Lead special projects across the organization including executive-level presentations, innovation partnerships, return on investment (ROI) and impact reporting.
• Independently advance initiatives and problem solve obstacles encountered with some leader input; anticipate roadblocks prior to them occurring.
• Communicate key messages ensuring information flow, clarity, and visibility across Growth Analytics team, senior leaders and stakeholders through effective communication channels.
• Oversee departmental operations with attention to detail and follow through, including leading planning, budgeting, recruiting, and colleague performance review and promotion process.
• Prepare content and facilitate organization-wide programming including Quarterly Townhalls, Quarterly GA leadership sessions, and special events.
• Foster collaboration and a strong GA culture to support colleague engagement events, colleague onboarding, career development, and recruitment.
• Respond promptly to emerging needs, ensure follow-through and delivery on priorities, tracking progress and coordinating requests to meet deadlines.

Required Skills:

• Proven problem-solving ability and responsiveness in dynamic environments
• Strong relationship-building and communication skills with senior leaders and peers
• Detail-oriented approach to managing complex projects and processes
• Demonstrated follow-through and on-time delivery of impactful results

Required Qualifications & Education:

• 7+ years in strategy or analytic consulting role with measurable business impact
• Bachelor’s degree in a quantitative field
• Master’s or MBA preferred
• Healthcare experience preferred

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.