Lead Director, HR Technology - Talent Acquisition & Talent Management

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
We are seeking a highly experienced and visionary Lead Director, HR Technology-Talent Management & Talent Acquisition to lead the technology strategy, implementation, and ongoing optimization of Workday Talent Acquisition and Performance modules in a complex, healthcare environment.

This role will be instrumental in modernizing and streamlining how we attract, engage, and grow talent across our clinical, administrative, and operational workforce. This role involves strategic planning, system implementation, data management, process improvement, and ensuring compliance with HR policies and regulations.  The ideal candidate will bring deep Workday expertise, and strong leadership to drive innovation and operational excellence across the employee lifecycle.
 

Key Responsibilities:

• Partner with HR leaders and COE’s to help define and execute a comprehensive HR technology strategy focused on Talent Acquisition and Performance Management aligned with the unique demands of a large and complex healthcare / retail system.

• Act as a trusted advisor and subject matter expert (SME) on Workday Recruiting, Performance, and related modules.

• Advise COEs on technology capabilities. Understand needs of COEs, prioritize enhancement requests, and uncover opportunities for automation.

• In-depth understanding of business processes related to Workday Recruiting, including understanding of end-to-end Workday integration points.

• Understand, define, and communicate prioritization of product requirements with a mind toward business value and tradeoffs.

• Lead end-to-end delivery of Workday Talent Acquisition and Performance projects, including configuration, testing, integrations, and go-live support.

• Continuously optimize workflows to improve recruiter productivity, candidate experience, onboarding, and talent assessments.

• Enable data-driven hiring and performance decisions by leveraging reporting and analytics within Workday.

• Offer technical solutions to gain process efficiency and improve data integrity.

• Actively participate in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value delivery.

• Adopt and manage HR Tech governance and change control processes for Workday configuration and releases.

• Build and lead a high-performance team of Workday functional leads and analysts, that focuses on customer service while increasing the effectiveness and efficiency of the HR Tech team.

• Manage external vendors and consultants to deliver timely, cost-effective solutions with a high standard of quality.

Position will work onsite 1 day a week in: Richardson, TX; Scottsdale, AZ; Hartford, CT or Woonsocket, RI (attending additional onsite meetings as needed).

Required Qualifications:

• 10+ years' experience in HR technology with deep functional expertise in Workday Talent Acquisition and Performance modules.

• 5+ years' leadership experience managing teams, projects, and vendor relationships in a complex, matrixed healthcare or retail organization.

• 5+ years' demonstrated success implementing and optimizing Workday Recruiting and Performance tools at scale.

• 3+ years' experience working with healthcare or retail staffing models and credentialing workflows.

 Preferred Qualifications:

• Workday Pro Certification in Recruiting and/or Performance.

• Experience in a large healthcare system or retail (25,000+ employees).

• Regulatory and Compliance Knowledge (e.g., HIPAA, JCAHO)

• Familiarity with hiring challenges, onboarding, and hourly workforce recruitment.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field required.
• Master’s degree (MBA, MS preferred).

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.