Wells Fargo
Lead Commercial Loan Servicing Specialist - Asset Based Lending / Syndicated
Be an Early Applicant
About this role:
Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part of Commercial Banking.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part of Commercial Banking.
In this role, you will:
- Lead a variety of servicing activities for the complex commercial products
- Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
- Review and negotiate complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
- Serve as an escalation point in the resolution of client issues
- Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes
- Coordinate servicing activities to resolve open customer issues, loan and regulatory diligence and on-going portfolio maintenance; interact with internal and external customers
- Evaluate and upload data into the systems of record
- Research complex business and operational decisions
- Ensure compliance with all policies, procedures, and regulatory requirements
- Strategically collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals; may contribute to strategic initiatives and projects
- Make decisions in complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
Required Qualifications:
- 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 4+ years of asset-based lending experience
- 2+ years of accounting or finance experience
- Commercial lending experience
- Ability to review and interpret complex wholesale commercial loan documents
- Intermediate Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong analytical skills with high attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Ability to exercise independent judgment to identify and resolve problems
- Strong organizational, multi-tasking, and prioritizing skills
Job Expectations:
- This position offers a hybrid work schedule at the location listed
- This position is not eligible for Visa sponsorship
- This position is not eligible for relocation
- Provide direct customer service and acts as primary servicing contact for the loan
- Support our internal and external clients / partners (Relationship Managers, Underwriters, Collateral team etc.)
- Perform complex administrative and customer support tasks by managing daily schedules
- Recommends process or policy improvements to enhance customer satisfaction
- Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input using system of record LUCAS (Loan Underwriting Collateral Analysis System)
- Provide subject matter expertise and interpretation of procedures to less experienced individuals
- Escalates complaints as needed to management
- Provide training and guidance to less experienced loan servicing representatives
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Process assigned Tranche setups using the appropriate base rate and tenure
- Process required interest and fee entries and adjustments
- Process participation settlements
- Participate in the LUCAS Ops enhancement meetings and UAT / Regression testing (As needed)
Top Skills
Lucas (Loan Underwriting Collateral Analysis System)
MS Office
Similar Jobs at Wells Fargo
Fintech • Financial Services
Lead the Risk Analytics team to develop valuation frameworks for credit card origination strategies, utilizing advanced analytics and financial modeling. Responsibilities include managing teams, influencing stakeholders, and optimizing marketing budgets for Direct Mail acquisitions.
Top Skills:
PythonSAS
Fintech • Financial Services
The Lead Risk Analytics Consultant will lead initiatives in business analysis, modeling, and decision-making in credit risk and performance analytics. This role involves statistical modeling, collaboration with cross-functional teams, and mentoring.
Top Skills:
PythonSASSQL
Fintech • Financial Services
Lead and manage a team of branch managers to enhance customer experience, drive growth, and ensure compliance across multiple branches. Develop strategies and personnel resources to meet regional objectives.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
