Lab Systems Analyst III

About NEB

Employment at New England Biolabs (NEB) offers a challenging and creative work environment in a state-of-the-art research and production facility, with a team of exceptional scientists and professional staff. The NEB culture emphasizes personal and professional growth through creativity, teamwork, respect and responsibility, while maintaining a casual campus-like working environment. From our founding principles – placing the advancement of science and the stewardship of the environment as our highest priorities – to our unique corporate culture, NEB’s philosophy can be distilled down to three core values: passion, humility and being genuine.   

The role

As the Lab Systems Analyst III, you will be responsible for the administration, design, delivery, and maintenance of NEB’s Enterprise ELN/LIMS applications (Benchling) in support of R&D as well as biomanufacturing departments. Through establishing strong partnerships with scientific business users and software developers, you will translate scientific business processes and needs into system customization/enhancements; scalable, structured, and query-optimized/analysis-ready data capture; curated scientific relational databases; and end-to-end data analysis and visualization workflows. A person in this role will be a fast learner able to collaborate with scientific business users and software developers to deploy custom business solutions and system integrations for a wide array of Enterprise and niche scientific software tools including but not limited to: biomanufacturing process development data analytics platforms (PAS-X Savvy), product launch/change business process and product documentation management tools (HCL Notes), in silico nucleotide design and database tools (Geneious), workflow-specific LIMS (Clarity), etc.

How you’ll contribute:

• Ensure NEB’s R&D (Research and AppDev) and biomanufacturing (Production and QC) Benchling ELN needs are met with system configuration customization while promoting adoption of new capabilities to meet ever-evolving business needs.

• Provide primary Benchling ELN system administration, training, and maintenance, while maintaining strong vendor relations.

• Provide scientific and technology expertise that guides collaborative process development, relational database curation, data governance, data analysis, and data integration design that meets key stakeholder needs.

• Lead project design (plan & deliverables); gathering and documentation of business requirements; project administration, team management, and communications; as well as managing timeline/expectation setting with individual project contributors and project stakeholders.

• Utilize project management skills to manage and track multiple cross-functional projects while establishing project plans, project roles/responsibilities, and clear communication to project contributors and leadership.

• Effectively manage multiple projects/priorities and project risks.

• Bring Benchling expertise and best practices to a varied userbase and stakeholder audience to ensure full software value realization.

• Keep informed of Benchling’s features and product roadmap to better leverage capabilities as solutions for NEB business needs.

• Maintain productive/collaborative relationships with IT and business partners across NEB as well as 3rd party software vendors.

Required Qualifications and Experience:

• BS in Biology, Molecular Biology, Bioinformatics, or related field.

• Experience with Benchling as an end-user and/or system configuration expertise is required. Experience in other Enterprise or niche scientific data systems such as but not limited to other ELNs, LIMS, MES, ERP, and data analysis/visualization tools is a plus.

• Minimum 4 years of experience in an R&D and/or biomanufacturing scientific role utilizing bench scientist molecular biology techniques and any combination of bioinformatics, scientific data curation, scientific data analysis and visualization experience is required.

• Exceptional written and verbal cross-functional communicator able to translate complex scientific data concepts into system configuration and custom data workflows directed at scientific, software developer, and leadership audiences for effective project management and execution.

• Highly motivated, independent contributor and strong team player/collaborator with a great work ethic able to effectively prioritize and execute tasks with minimal supervision.

• Must be excited by the opportunity to continually learn new systems, skills, and concepts.

• Strong project leadership/management and facilitation skills or a desire to learn. Project management certification is a plus.

• Ability to be an effective team player is required. 

Estimated base salary hiring range for the Lab Systems Analyst III is $90,000 - $100,000

Base salary is one component of our generous total rewards compensation package. Employees are eligible to receive: 

• Annual discretionary profit-sharing bonus
• Participation in our Employee Stock Ownership Plan "ESOP" (eligible after two full years of service)
• Exceptional benefits package at a nominal cost to the employee including a 10% 401k match

Benefits at NEB

Base salary decisions depend on several factors, including, but not limited to, individual qualifications, job location, internal equity, and market data alignment.

Equal Opportunity Employer, including disabled/veterans

New England Biolabs is committed to fostering a diverse and inclusive community. As an Equal Employment Opportunity employer, New England Biolabs considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. More in-depth details of EEO are available here.

Information regarding New England Biolabs' commitment to Diversity, Equity, and Inclusion can be found here.

New England Biolabs is a participating employer in the Employment Verification (E-Verify) program.

If you need an accommodation for any part of the employment process because of a medical condition or disability, please send an email to [email protected] or call 978-927-5054 to let us know the nature of your request.