Key Account Manager

Job Description

Join our dynamic team as Key Account Manager for US Channels – Department & Specialty Retailers, where you'll play a crucial role in driving our business plan and orchestrating key growth initiatives! In this exciting position, you'll be the main point of contact for our valued customers, driving brand protection efforts and shaping our in-store and digital strategies.
 

Core Responsibilities
The Key Account Manager for the US Channels – Department & Specialty business is a vital member of the team in helping to drive flawless execution of the business plan as the owner of key growth initiatives. In addition to supporting the delivery of the Channel business plan, some of the other primary responsibilities include being the driver of and call point for the key customer contacts, our brand protection initiatives, our in-store and digital strategy.
 

I. Develop & Implement Business Strategy:

• Strategic Orientation: Internalizes The LEGO® Group’s and our customers’ strategy to develop differentiated joint business plans which deliver upon our shared objectives, while capitalizing on the customer’s unique value proposition and shopper base.

• Commercial Integration: Innovates upon our go-to-market principles to deliver a highly integrated and ambitious commercial & promotional plan which encompasses all facets of the business-ranging from retail and storefront execution to platform marketing and eCommerce operations.

II. Drive Results: Delivers on key objectives to drive sustainable commercial growth.

• Data-Driven Decision-Making: Drives strong scorecard performance against key traffic, conversion, and retail critical metric targets through an analytical approach and a deep understanding of both the key paid & organic business drivers.

• Planning & Operations: Liaises with partners in Operations to ensure execution of above-mentioned business strategy.

III. Relationship Elevation: Delivers on our customer value proposition to improve customer pulse through building a trusted & productive relationship as a key customer call point.

• Effective Negotiation & Selling: Leverages a data-driven approach to negotiate and manage toward mutually valuable trade agreements.

• Drive Shared Innovation Agenda: Applies insights to develop a test & learn agenda for future growth opportunities which deliver on enhancing brand protection efforts while elevating our brand.

• Capitalize on Licensing Partnerships: Work in close-concert with key inbound & outbound licensing partners to increase business opportunities and reach more shoppers.

Do your part in our team succeeding

The US Channels team manages relationships with strategic national and regional customers, driving recruitment and growth for The LEGO® Group. This team focuses on delivering the brand's mission by expanding distribution channels, capturing active share, and aligning product offerings with shopper needs, all while pursuing relevant opportunities in a dynamic market. Their efforts are essential for building commercial capabilities and meeting business growth expectations.

Do you have what it takes?

• Proven customer-facing key account management experience in consumer-packaged goods.

• Track record of versatility, flexibility, and an ability to bring to bear focused behavior to prioritize in a dynamic environment

• Demonstrated ability to proactively interpret trends and think criticality to challenge the status quo

• High-level of integrity, enthusiasm with a presence that fits a fast-paced, energetic and collaborative organization

• Demonstrated proficiency with Microsoft Excel, Microsoft PowerBI and/or Tableau

• Excellent communication and presentation skills, with high attention to detail

• An innate curiosity with a dedication to continuous improvement

• Domestic and global travel required – 5%

Relocation

There is no relocation budget for this role.

Hybrid working model

Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.

#LI-LW2
#LI-Hybrid

Compensation

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.