The Key Account Manager will drive sales in the U.S. for Volta Labs' genomics solutions, managing complex sales cycles and building customer relationships.
ABOUT US:
Volta Labs is an applications company that is revolutionizing the future of genomics. We are a Boston based, venture-backed biotech startup that makes extracting vital information from biological samples is as simple as pressing a button, through our flagship product Callisto. Our product speeds up processing time for scientists and increases accessibility to important genetic information for patients. Sitting at the intersection of science and engineering, we invite you to join us on our journey to shape the future of genomics, where insatiable curiosity is encouraged and every Voltarian makes an impact.
THE TEAM:
You'll join a team of innovative thinkers who love to experiment, collaborate, and win together. We are passionate about pushing the boundaries of automation, biology, computing, robotics, design, and user experience to benefit our customers and the world.
Volta Labs has launched Callisto, our groundbreaking platform for NGS sample prep — and we’re now commercializing it globally. This is a pivotal moment for our company: we’re scaling rapidly, expanding into new markets, and building the team that will transform how genomics is done. Joining Volta now means having a direct impact on bringing a first-in-class technology to scientists worldwide and shaping the future of genomics.
We’re hiring a Key Account Manager to drive solutions sales and revenue growth across the U.S. market. As our first quota-carrying sales hire in the U.S., you will build the customer pipeline, run complex sales cycles, and close high-value deals — owning everything from qualification through close. This is a frontline, individual contributor role for someone who knows how to win net-new business, is comfortable operating independently, and takes full ownership of his accountability. You are an experienced Key Account Manager with clear capabilities to grow into the next level.
DAY 1 TO YEAR 1
- Generate and close net-new business across target accounts in the U.S.
- Build and maintain a qualified customer pipeline sufficient to consistently hit quota.
- Own the full solution sales cycle from qualification, development through procurement and close.
- Drive complex, multi-stakeholder solution sales involving scientists, lab operations, procurement, and executive sponsors.
- Establish Volta Labs as a strategic partner within key accounts.
- Represent the company in high-stakes customer interactions and industry settings.
- Provide direct market feedback to leadership to refine positioning and go-to-market strategy.
Within 3 months you’ll… Ramp on Callisto and the full product and solution portfolio; develop a deep understanding of our ICP and target accounts. Begin building a pipeline through outbound prospecting, warm introductions, and conference presence. Shadow existing customer interactions and complete your first independent discovery calls.
Within 6 months you’ll… Have a healthy, qualified pipeline with solution deals at multiple stages. Closed your first deals and demonstrated repeatable ability to advance opportunities through complex, multi-stakeholder cycles. Established trusted relationships with key accounts and began representing Volta at relevant conferences and industry events.
At 12+ months you’ll… Be consistently attaining solution quota with a diversified book of business opportunities across academic medical centers, reference labs, and commercial genomics customers. Serve as the primary commercial lead for the U.S. and help define the playbook for scaling the sales team including account segmentation, messaging, and sales process. You act as a key voice in commercial strategy for Volta.
Who You Are
- 5–10 years of selling experience in genomics capital equipment or a closely adjacent life science solution category.
- Background in molecular biology, genomics, or a related scientific field with at minimum a Masters degree
- Proven track record of closing complex, six-figure+ solution deals with long sales cycles and multiple stakeholders.
- Experience selling into academic medical centers, reference labs, or commercial diagnostic labs including working with tenders.
- Strong technical and scientific fluency; able to engage credibly with PhDs, lab directors, and executive sponsors.
- Ability to work cross-functionally with engineering, application development and manufacturing to ensure a smooth solution delivery.
- High ownership mindset — you treat your accountability as your business.
- Comfortable in ambiguity; able to create structure and process where none exists.
- Experience working at an early stage start up
This is a full-time position that requires a significant amount of in-person work and collaboration onsite at our Seaport Office in Boston, MA. If you are unable to relocate or commute to the Boston MA area, this role won't be a match.
Our Benefits and Perks:
• Robust Equity Program, to build future wealth through stock options with high growth potential
• Comprehensive Healthcare Coverage, including Medical, Dental, & Vision
• HSA with monthly company contribution, & FSA
• Sponsored Commuter Benefit Plans
• Access to Our 401K Plan, to save for your future
• 12 Weeks of Paid Parental Leave
• Paid Time Off, because we understand the importance of time off for rest and adventure
• 11 Paid Holidays
• Twice Weekly Company Lunches, office snacks, beverages, & treats
• Monthly Team Happy Hours and regular team outings!
We are an equal opportunity employer and foster diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we actively seek out and value diverse backgrounds and experiences.
Even if you don't check every box, but see yourself positively contributing, please apply. Help us build an inclusive community that will change the face of genomics!
Top Skills
Genomics
Molecular Biology
Sales Strategy
Technical Sales
Volta Labs Cambridge, Massachusetts, USA Office
Cambridge, MA, United States
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
The Senior Manager, Brand & Communications will oversee internal communications, brand initiatives, and operational excellence to enhance employee connectivity and brand presence in the pharma and AI landscape.
Top Skills:
AICommunications Tools
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Analytics Engineer will enhance data models, optimize performance in Snowflake, and bridge data engineering with analytics teams for strategic decision-making.
Top Skills:
DbtPower BIPythonSigmaSnowflakeSQLTableau
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Inclusion and Social Impact Strategy Co-op at Toast involves program coordination, developing AI resources for inclusiveness, impact analytics, workflow automation, and storytelling for the restaurant community.
Top Skills:
Artificial IntelligenceGenerative AiPerformance Dashboards
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
