Key account Manager Tunisia

Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner. Syngenta Group is committed to operating at the highest standards of ethics and integrity. This is a commitment that we are making to investors, customers, society and employees. Syngenta Group is also committed to maintaining a workplace environment free from discrimination and harassment.

We are seeking a dynamic and results-driven Key Account Manager to join our team in Tunisia. In this pivotal role, you will be responsible for managing and growing relationships with our most valuable clients, driving sales growth, and ensuring customer satisfaction.

Role purpose:

• Develop KAM plan and align with each customer to deliver Sales Budget for the assigned Key Accounts.
• Ensure accurate and effective forecasting, follow-up of the delivery and set corrective actions throughout the year. 
• Effective collaboration with local partners and teams to ensure the achievement of Sales targets.
• Establish high customer intimacy through understanding growers & channel needs and supporting customers to increase demand for Syngenta solutions.
• Provide regular field reports to ensure on-time competition monitoring & build market intelligence, systematic recording of customer visits in SFDC & contribute to grower segmentation & influencers reporting.

Operational responsibilities:

• Continually review the account's performance against business plans and ask contacts in your account to provide feedback on Syngenta's performance. 
• promote Syngenta products at Distributor level to ensure the balance is achieved, in order to deliver business growth.  
• Identifies, fosters, and maintains strong relationships with assigned and newly identified account contacts and effectively cultivates the support of Syngenta strategy and products.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust. 
• Co-creates contingencies to achieve the goals of both organizations. 
• Reinforce & focus on Syngenta Share of wallet at KAM level, perfect control of the portfolio, oriented towards earning a share of wallet with each customer. 
• Building the forecast with customers & following up the orders & deliveries & payment
• Follow up the stocks & Sales analysis with customers.
• Collaborate with the cross functions team to support partners (Marketing, CPD, Finance,  Customer service)

Essential Qualifications:

• Minimum 5 years of experience in Agri-business in Algeria
• Extensive knowledge of crop agronomy, nutrition, and pest control practices
• Proven track record in Key Account management and business development
• Strong understanding of agricultural markets, channels, and Go-To-Market approaches
• Excellent selling, negotiation, and relationship-building skills
• Fluency in English and French (verbal and written)

Critical Skills and Behaviours:

• Strategic thinking and visionary approach to business
• Excellent communication and presentation abilities
• Self-organised with entrepreneurial mindset
• Ability to work effectively in a multicultural environment
• Strong leadership capabilities and ethical work style
• Commitment to Syngenta's HSE Policy and Safety Standards

Significant travelling expected locally. 

The Syngenta Leadership Model: https://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/628de0ca0230061a45143630/ab94a766-e31e-4a59-8359-1138685f8a27?r=s3-eu-central-1