Administer and enhance PMWeb across capital projects, including configuring modules, workflows, permissions, and project structures. Resolve help desk requests, support end users, conduct system audits, and assist with integrations, upgrades, testing, data migration, and process improvements. The role also involves requirements gathering, documentation, training materials, user onboarding, change management, and collaboration with project controls, IT teams, vendors, and stakeholders.
Position Summary
PMA Consultants is seeking a skilled, proactive, and client-focused Junior Systems Administrator to support Project Controls for capital programs through the administration, optimization, and continuous improvement of project management information systems. Working under the direction of the PMWeb Senior Administrator, this role plays a key part in supporting project teams by ensuring PMWeb operates efficiently and effectively across multiple projects.
The Junior Systems Administrator will help administer and enhance PMWeb, support end users, resolve help desk requests, configure system workflows, and contribute to process improvements. The ideal candidate is detail-oriented, technically proficient, and committed to delivering exceptional client service while helping ensure system performance, data integrity, and operational efficiency align with project and business objectives.
Organizational Responsibilities
- Administer, configure, and maintain PMWeb modules, including Cost, Schedule, Forms, and Workflows.
- Support user account setup, permissions, project structures, and system administration activities.
- Troubleshoot and resolve help desk tickets, system issues, and end-user questions in a timely manner.
- Perform routine system audits to help ensure data accuracy, compliance, and integrity.
- Assist with system enhancements, upgrades, testing, and integrations in collaboration with senior administrators, IT teams, and vendors.
- Support the evaluation and implementation of platform enhancements and process improvements.
- Assist in analyzing business processes and aligning PMIS functionality with project requirements.
- Participate in business requirements gathering, system configuration, and workflow development.
- Support data migration efforts, system testing, and validation activities.
- Maintain system configuration documentation, user guides, and standard operating procedures.
- Develop and update training materials and assist with end-user onboarding and training.
- Gather user feedback, track enhancement requests, and support change management activities.
- Build strong working relationships with project teams and cross-functional stakeholders.
- Participate in project meetings and communicate system updates to technical and non-technical users.
- Support Project Controls teams by ensuring PMIS solutions align with project and business objectives.
- Perform other duties as assigned.
Qualifications
- Bachelor's degree in Computer Information Systems, Construction Management, Information Technology, Engineering, or a related field. Relevant professional experience may be considered in lieu of, or as a supplement to, the education requirement.
- 0+ years of experience supporting PMWeb or a similar Project Management Information System (PMIS).
- Understanding of project controls, project accounting, and/or construction capital program management.
- Experience with reporting and data visualization tools such as Power BI or Tableau is preferred.
- Experience supporting capital projects or capital programs is preferred.
- Basic understanding of system integrations, APIs, and data management principles is a plus.
- Strong analytical, problem-solving, and customer service skills.
- Excellent written and verbal communication skills with the ability to support both technical and non-technical users.
- Ability to manage multiple priorities in a collaborative, fast-paced environment.
Additional Requirements
Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen.
Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form.
About PMA
At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor.
We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires.
We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team.
We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals.
As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a “Best Place to Work.”
PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply.
EOE, including persons with disabilities and veterans.
VEVRAA federal contractor.
PMA Consultants Braintree, Massachusetts, USA Office
35 Braintree Hill Office Park, Suite 300, Braintree, United States, 02184
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