Jobshare - UX / technical writer- Part Time

Job Description
This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you
Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team. You'll have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.
As a Business Analyst, within JPMorganChase, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will utilize your advanced understanding of data analytics and automation technologies to identify patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. Additionally, you will leverage your advanced computer literacy and digital proficiency to improve processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will significantly impact team and departmental goals, contributing to the overall success of the firm.
Job responsibilities

• Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
• Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies.
• Provide insights and recommendations to team members, ensuring tasks and responsibilities align with project objectives for efficient and effective outcomes.
• Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects.
• Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders.

Required qualifications, capabilities, and skills

• Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
• Advanced proficiency in using automation technologies to optimize processes and implement business strategies.
• Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth.
• Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
• Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
• Provide quality service to customers through continuous communication.
• Understanding of software delivery lifecycle and skills in industry-standard methodologies and related tasks.

Preferred qualifications, capabilities, and skills

• Proficient in leveraging artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable insights for strategic decision-making.
• Skilled in implementing automation solutions to streamline business processes and improve operational efficiency, with experience in technology/process release management.
• Proficient in applying customer service and conflict management skills to understand client needs, deliver tailored solutions, and facilitate effective collaboration in a team environment.
• Capable of crafting clear and effective prompt writing to guide data analysis, ensuring consistent outcomes, and contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.

Your Pathway to Jobsharing at JPMorgan - IT'S A 2 BRAINER!
At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need.
We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers.
This role is part of a Jobshare opportunity and therefore a part-time role at 19hours.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.