J.P. Morgan Advisors Implementation Specialist - Vice President-New York, NY

Introductory Marketing Language:

Are you passionate about leading impactful change and driving innovation? As an Implementation Specialist - Vice President at JPMorgan Chase, you will play a pivotal role in executing technology rollouts that elevate our investment services for Financial Advisors. This is your opportunity to lead transformation, foster collaboration, and contribute significantly to our firm's success.

Job Summary:

As an Implementation Specialist - Vice President in our Implementation Team, you will be instrumental in strategizing and executing projects that enhance technology for Financial Advisors and Client Associates. You will lead cross-functional collaboration with various departments to ensure successful rollouts, oversee comprehensive user testing, and gather strategic feedback. Your leadership will shape the future of our investment services, fostering a culture of innovation and excellence.

Job Responsibilities:

• Strategize and lead the execution of large-scale projects and initiatives.
• Conduct high-level analysis, including data collection, synthesis, and interpretation, to inform strategic decisions.
• Develop a comprehensive understanding of current-state processes, identifying strategic opportunities for improvement.
• Present findings and recommendations to senior leadership, building consensus for transformative change.
• Establish and lead strategic working groups, partnering with Investments, Legal, Compliance, Technology, Operations, Product & Platform, Risk Management, Marketing, Finance, and Human Resources.
• Provide strategic oversight and continuous feedback on project status, offering innovative solutions to ensure projects exceed expectations.
• Lead the design and implementation of solutions, creating detailed strategic project plans and documentation.
• Serve as a key escalation point, ensuring all parties are aware of overall project impact and strategic alignment.
• Foster a positive, inclusive, and diverse work environment, promoting a culture of collaboration and continuous improvement.
• Execute other strategic duties and/or special projects as needed, demonstrating leadership and strategic thinking.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience required, with a minimum of 5 years of financial services experience.
• Ability to travel domestically, and in some cases for extended periods of time, demonstrating flexibility and adaptability.
• Proven ability to be a self-starter and work independently in a high-pressure environment, with strong leadership and decision-making skills.
• Excellent oral and written communication skills, with the ability to influence and engage stakeholders at all levels.
• Highly proficient user of Outlook, Word, PowerPoint, and Excel, with the ability to leverage technology for efficiency and effectiveness.
• Demonstrate proactive follow-up and follow-through on tasks from start to finish, with a focus on results and accountability.
• Ability to work with staff at all levels of the organization and maintain a sense of urgency with the ability to prioritize and multi-task, leading by example and inspiring others.

Preferred Qualifications, Capabilities, and Skills:

• Judgment and professional maturity to handle sensitive information.
• Familiarity with JPMorgan Chase systems and technology platforms.
• Strong project management skills and experience in leading cross-functional teams.
• Creative thinking and strategic business mindset.
• Energy, enthusiasm, and eagerness to drive innovation and change.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans