Support end-users with IT issues, manage IT equipment, monitor backups, train staff, ensure network stability, and maintain systems.
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***This position is contingent upon contract award and will be located onsite in either the southeast, southwest, or central United States. Travel will likely be required.***Duties and Responsibilities:
- Support end-users with IT-related problems in a responsive and service oriented manner.
- Setup management, and maintenance of IT-related equipment.
- Monitor backup jobs and ensure high level of completion success rate.
- Manage time and projects effectively.
- Help put processes in place to maintain a stable network environment.
- Training staff with IT related equipment.
- Assist with the troubleshooting, installation, and implementation of systems.
- Develop and monitor performance levels of software and hardware
- Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily.
- Maintain hardware and software maintenance agreements to ensure integrity of operations processes
Qualifications:- Bachelor’s degree in Management Information Systems or related degree
- 1-2 years in IT or Business Systems
- Clean criminal background check
- Clean Child Abuse and Neglect (CAN) or child protective services check
Physical Requirements and Work Conditions- Work is normally performed in a typical interior/office work environment.
- Work involves sitting and standing for prolonged periods of time.
Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
For OFCCP compliance, the taxable entity associated with this job posting is:
Acuity-CHS, LLCTop Skills
Hardware
It-Related Equipment
Software
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